รีวิว Riad Vanilla SMA & Spa

A beautiful and convenient place to stay in Marrakesh. It is really quiet and tucked away - and yet still only a 5 minute walk from the Jemma El Fna Square. Hassan was truly the best host and so kind! He really makes this place special. I felt like I was staying in his home. He answered all our questions about Marrakesh and Morrocan culture. Lovely place to stay and a terrific breakfast!

Having visited Marrakech 4 times before it is always slight overwhelming choosing a riad witching the medina. In searching I stumbled across Riad vanilla Sma which stood out for its slightly more contemporary design, great location within the median and as it was a smaller Riad just 6 suited but with a bar, restaurant and spa facilities I booked direct with Nelly the road owner who is an absolute joy to deal with. We pre booked our transfers a must when staying in the medina as you would never find your Riad. All arrival transfers ran smooth and we had welcome mint tea and his biscuits on arrival. Also we prebooked an arrival lunch which was delicious and ready for when we arrived. The riad is beautiful with huge suites beautiful furnished and lit. We had a huge plunge bath and loads of space within our suite. On the roof there is a wonderful terrace with a large hot tub, bar, sunbeds and seating area perfect for enjoying sundowners and drinks during the day. A welcome quiet haven from The madness of the medina. On arrival the wonderful staff takes us through everything we needed to know or where to go, what to do, how to get to the main square etc just 5 minute walk away. We are in the riad for breakfast every day, lunch one day and a traditio dinner one evening all superb. We also utilised the spa and used the massage facilities, superb and great value at €40 for one hour What really stands out are the amazing staff, it’s a small team but nothing is too much trouble and they cannot do enough for you all overseen by Nelly the owner, an absolute character who we enjoyed meeting very much and spending time with. I cannot recommend Riad Vanilla Sma enough for location, character and decor but above all the staff and Nelly, they all really made our stay and we will not hesitate to return to the Riad for our next stay. Thank you all for such a great four days we will definitely be back

Superb stay in Vanilla sma, a hidden gem in the heart of the Mediana . Nelly, Abdul and the staff of this lovely Riad couldn't be more welcoming, from Abdul's delicious mint tea to the super helpful advice as to where to go, what to see and where to eat in bustling Marrakech. Very clean, calm and a beautiful retreat from the bustle outside. Please take their advice though ( I'm afraid we didn't !) and arrange a transfer with them to the door, impossible to find otherwise !!!

My family and I stayed in Riad Vanilla'sma for 2 nights at the end of our 11 day trip around Morocco. When we arrived the first afternoon I was concerned that the Riad was difficult to find because I was unfamiliar with the layout of the medina. But that turned out to not be the case as it was so well located near the main square. Food, shopping, and everything else we were looking for was easily accessible; the peacefulness inside the Riad only made you feel that you were miles away from the action. The owner, Nelly, was warm and welcoming, we had a great chat with her when we arrived. We had 2 rooms, both comparable in size to hotels in large cities, but that's where the similarities to a typical hotel room ended. The décor was chic, respectful to the design ethic of Morocco but in a minimalist style with a beautiful simplicity that made the spaces feel so peaceful. It was evident that a lot of thought and careful planning had gone into the design. The beds were comfortable and that, along with the quiet inside the Riad, led to a great night's sleep. The bathrooms were spacious - we had a deep tub, the other room a large shower. There is a huge hot tub on the rooftop deck - I still can't fathom how they got it up there! - a bar, and some tables where we would have had breakfast were it not so chilly. We enjoyed our breakfast in a dining room off the reception area lounge - the breads and yogurt were especially good. When Nelly was off-premises her very capable staff handled our every request with grace. Abdel was very accommodating and was able to get us a last minute restaurant reservation. When we had an issue needing documents for Covid testing, both Nelly and Abdel scrambled to help. I highly recommend Riad Vanilla'sma - and hope to return someday.

What an incredible oasis in the heart of the Medina. From the moment we arrived, we felt well taken care of by Nelly and her fantastic staff. It was our first time in Marrakesh so we appreciated our welcome from Nelly, who went over the map of the area and highlighted her recommended attractions and restaurants. The Riad itself is extremely clean and modern. It has an amazing rooftop and hot tub that was perfect for relaxing and reading a book; a much appreciated reprieve from the sometimes chaotic Medina. We booked a couples hammam at the Riad which we would recommend to everyone, we came out feeling clean and relaxed. The staff is incredible and really made our stay memorable. A special thank you to Nelly, Ibra, Abdou, Sultana, and everyone else at Vanilla Riad for your exceptional hospitality! Our room was perfectly made up everyday, the breakfasts were tasty and diverse, and all of the staff were helpful and knowledgeable. We especially appreciated the help reserving restaurants. We would love to return and would recommend this Riad to anyone visiting Marrakesh. A truly special holiday!

One of the best riads in Marrakech! Very beauty place, peaceful and very high quality services! Very close to the Jeema El Fena place (5 min by walking). The owner Nelly and the staff ( Abdel and Sultana) are lovely people, smily and absolutely kind : they take care of you as you are a prince or a princess. The breakfast is delicious with fresh products. They offer you at any time a free access to the jacuzzi with towels. They suggest a super hammam experience with so good massage, don’t hesitate to book! They take time to explain everything about Marrakech and potential excursions and nice places to go out and restaurants. They use high quality products and brands, the rooms are very comfortable with all you need. When you back they are always be available to speak or offer you a mint tea. This riad is a heaven, when you just enter you start an amazing and unique experience. Congratulations to the staff and super Nelly : you know exactly how to deal with clients and offer the best.

A beautiful property, quiet, clean, neutral with everything you need within the property.

This is centrally located in the Medina area. Very easy to navigate considering the many alleys where you can easily get lost. But the highlight of our stay is the world class customer service of Abdil! We've never experience such an excellent customer service anywhere! He always has a friendly vibe attitude! Concierge, chef, front desk, name it he does everything! Abdil made our stay unforgettably pleasant!! 5 ☆☆☆☆☆ Abdil!!

Tout fut parfait. Une personne est venue nous chercher à l'aéroport puis un autre à transporter nos valises jusqu'au Riad. Nelly et son personnel sont gentils, attentifs, à l'écoute et toujours prêts a nous aider. Le Riad est proche de la place et on s'y retrouve facilement. Le Riad est comme je les aimes... Petit, chaleureux, confortable et accueillant. Les chambres sont belles, propres et le lit parfait. Ils dispose dans mini Hamam parfait pour une ou deux personne. Nous avons prix un pack hamam avec diner et nous avons adoré. Le scrub, le massage et le dîner étaient délicieux. Merci particulièrement a Zahera et Fátima pour le massage. Aux filles du petit dej d'être venuent un jour plus tôt car nous avions une excursion. Et au jeune homme présent le soir qui nous à aidés avec les réservations des restos. Nelly, la proprio est gentille et avenante. Elle donne de bon conseils et connais bien la ville. N'hésitez pas à réserver si vous cherchez un Havre de paix proche de la place avec un excellent rapport qualité prix. Merci encore à la team du Riad Vanilla Sma.

Nous avons passé un super séjour ! Le personnel est au petit soin, la chambre est très confortable et les services proposés de qualité (jacuzzi avec sa terrasse agréable et au calme, possibilité de déjeuner ou dîner sur place). Les petits déjeuners sont copieux et ils changent tous les jours. L'emplacement est idéal pour visiter Marrakech facilement Je recommande vivement cet établissement

Nous avons séjourné deux nuits dans ce magnifique riad à Marrakech. La chambre était superbe (literie et sanitaires impeccable) et le personnel aux petits soins ! Petit déjeuner copieux et de très bonne qualité ! L'accueil est réalisée par la propriétaire, Nelly, adorable, prête à indiquer les bons endroits de Marrakech pour se restaurer, visiter,... Elle avait même organisé un bel apéritif pour le réveillon du 31 décembre ! Un bel endroit à l'écart mais dans la médina à conseiller pour dormir dans la ville tumultueuse ! Merci pour tout, Nelly !

Rhiad vanilla Marrakesh This is a honest review! We have just returned home after spending a short break in Marrakesh. You have a 15 minute walk on foot to get to the Rhiad from where you’re car drops you off, just outside the main square, and it’s not easy to find, so we hired a guy with a trolley to take us, beware and make sure he knows you’re Rhiad as they can end up taking you round and round and you will end up paying extra money! Firstly you are welcomed into this beautiful tastefully decorated place, via a wooden door off one of the passageways from the main square. On arrival you given a welcome tea and local biscuits, and an explanation and recommendations of the area. We were shown to our room, on the same level as reception. It was very small in size but very clean and comfortable. We requested a meal which was nice, beware there is no menu and no pricing, therefore they charge what they want and only accept cash, and the price is high, no card machines on the premises! We have to say a massive thank you to Houssein who basically runs the place. He speaks very good English which helps out considerably. He is only supposed to work a night shift, but seemed to be the only one there helping with the tourists even in the day, in our opinion he’s definitely been overworked and we felt the management we’re playing on his good nature! He made us feel so welcome and because my husband was ill with sickness he looked after us extremely well! So… if you booked Bed and Breakfast you won’t be disappointed, if you decide to eat or have alcohol ask the prices first as it seems very dodgy paying cash!

Un lieu absolument extraordinaire où l'on se sent comme en famille, accueil merveilleux. Le Riad est magnifique et très confortable, les petits déjeuners sont copieux, variés et vraiment excellents. Une adresse incontournable à Marrakech, allez-y, vous serez enchantés !!

Fuimos a Marrakech para celebrar nuestro 10 aniversario! Y la verdad es que la elección de la estancia en el Riad Vanilla Sma fue la mejor decisión que pudimos tomar! Abdel estuvo pendiente de nosotros en todo momento. La habitación estaba de 10. La higiene impecable y si teníamos cualquier problema nos ayudaban en el Riad. Volvería con los ojos cerrados! Muchísimas gracias Abdel y compañía! Hasta pronto!!!