รีวิว รีสอร์ทบูทีค Royal Avila

คำตอบจากที่พัก: Dear Mr. Ertugrul Yaldiz,Thank you very much for your outstanding review and for awarding us a perfect rating.We are truly delighted to hear that you had a wonderful stay at Royal Avila Boutique Resort. It is rewarding to know that you enjoyed the beauty of the resort, the cleanliness, and the well-maintained facilities.Your kind words about our team mean a great deal to us. We are especially pleased to know that our staff made you feel at home through their warm hospitality, genuine care, and willingness to go above and beyond to ensure you had a memorable experience.Thank you for your heartfelt recommendation. It was our pleasure to host you, and we sincerely look forward to welcoming you back to Royal Avila Boutique Resort for another relaxing and enjoyable stay in Lombok.Warm regards,Management TeamRoyal Avila Boutique Resort

คำตอบจากที่พัก: Dear Dwir,Thank you very much for your perfect review and for sharing your wonderful experience with us.We are truly delighted to hear that you had such an enjoyable two-night stay at Royal Avila Boutique Resort. It is wonderful to know that you appreciated our picturesque setting, the scenic views of the ocean and surrounding hills, and the enchanting sunset atmosphere that makes our resort so special.We are especially pleased that you enjoyed our breakfast selection and experienced the warm hospitality of our team. Your kind words are a great source of motivation for all of us as we strive to create memorable experiences for every guest.Thank you for your heartfelt recommendation. We sincerely look forward to welcoming you back to Royal Avila Boutique Resort, whether for a short getaway or a longer stay, on your next visit to Lombok.Warm regards,Management TeamRoyal Avila Boutique Resort

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for your perfect rating and for sharing your wonderful feedback.We are delighted to hear that you enjoyed the beautiful sunset views from your room balcony and experienced the peaceful atmosphere that Royal Avila Boutique Resort is known for. It is also wonderful to know that you enjoyed the delicious food served at our restaurant.Your kind words mean a great deal to our team and encourage us to continue delivering exceptional experiences for all our guests.Thank you for choosing Royal Avila Boutique Resort. We sincerely look forward to welcoming you back for another relaxing and memorable stay in Lombok.Warm regards,Management TeamRoyal Avila Boutique Resort

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for your outstanding review and for sharing your experience with us.We are truly delighted to hear that you had a wonderful stay and enjoyed the beautiful surroundings, including the ocean and volcano views. It is also very rewarding to know that our team’s service contributed positively to your experience.A special thank you for recognizing Ms. Astin at the Front Desk. We will be sure to share your kind words with her, and we are pleased she could assist in arranging your snorkeling trip.Your perfect scores across all categories mean a great deal to us. It was a pleasure having you stay in our Rooftop Suite, and we sincerely look forward to welcoming you back for another memorable visit.Warm regards,Royal Avila Boutique Resort

คำตอบจากที่พัก: Dear Mr. Faiz,Thank you very much for taking the time to share your review and for your outstanding rating.We are truly delighted to hear that you enjoyed your stay in our Ocean Premier room and that you found the views, services, amenities, cleanliness, and surroundings to be top notch. Your positive feedback is greatly appreciated by our entire team.At the same time, we sincerely thank you for your constructive comment regarding the limited breakfast choices. Your feedback has been noted and shared with our culinary team as we continuously work to enhance our dining experience.Thank you once again for your valuable review. We look forward to welcoming you back to Royal Avila Boutique Resort for an even better stay in the future.Kind regards,Management TeamRoyal Avila Boutique Resort

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for your kind review and for sharing your feedback following your recent stay with us.We are pleased to hear that you enjoyed the service and found the resort beautiful, as well as offering good value for money. Your positive ratings across all aspects are truly appreciated and encourage our team to continue delivering a pleasant and comfortable experience.It was a pleasure having you with us, and we look forward to welcoming you back again in the future.Warm regards,Royal Avila Boutique Resort

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for taking the time to share your wonderful feedback following your stay in our Ocean Suite.We are delighted to hear that you enjoyed the beauty of Royal Avila, and that our surroundings reminded you a little of Santorini. We are especially pleased that you appreciated the peaceful and quiet atmosphere, making your stay a relaxing escape from the hustle and bustle of town.It is also wonderful to know that our team made you feel welcomed and well taken care of throughout your stay. Your kind words about our staff are truly appreciated and will be shared with the entire team as encouragement to continue delivering warm and attentive service.Thank you once again for choosing Royal Avila Boutique Resort. We hope to have the pleasure of welcoming you back to Lombok for another relaxing getaway.Warm regards,Management TeamRoyal Avila Boutique Resort

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for taking the time to share such a detailed review of your stay at Royal Avila Boutique Resort. We truly appreciate both your kind compliments and your constructive feedback.We are delighted to know that you enjoyed our cliffside location, the comfort of your room, our breakfast selection, the quality of our in-room dining, and the warm hospitality provided by our team. It is also wonderful to hear that our buggy service helped make getting around the resort more convenient.At the same time, we sincerely apologize that the music from Amavi's Beach Club affected the tranquility you were hoping to enjoy from your balcony. We understand how important a peaceful atmosphere is, especially when choosing an ocean-view resort, and we regret that this impacted your overall experience. Your feedback has been shared with our management team as we continuously strive to find the right balance between creating a vibrant beach club atmosphere and ensuring the comfort of our in-house guests.We also appreciate your observations regarding transportation and local excursions. While we offer curated experiences for guests seeking convenience and personalized service, we fully respect that every traveler has different preferences when exploring Lombok.Thank you once again for choosing Royal Avila Boutique Resort and for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide an even more relaxing and memorable stay.Warm regards,Management TeamRoyal Avila Boutique Resort

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for your outstanding review and perfect ratings. We are truly delighted to know that you had a very good experience and enjoyed the vibes during your honeymoon stay with us.It is an honor to be part of such a special occasion, and we sincerely appreciate your recommendation. We look forward to welcoming you back to Royal Avila Boutique Resort for another memorable stay in the future.Kind regards,Management TeamRoyal Avila Boutique Resort

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for your kind recommendation and for sharing your wonderful feedback. We are truly delighted to know that you had a pleasant stay and enjoyed the best service from our team.Your positive comments mean a great deal to us and motivate our team to continue delivering exceptional hospitality. We are honored to hear that you plan to return, and we look forward to welcoming you back for another memorable stay at Royal Avila Boutique Resort.Kind regards,Management TeamRoyal Avila Boutique Resort

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for sharing your positive feedback. We are delighted to hear that you enjoyed the great service from our staff, the daily buggy service, our varied breakfast menu, and the spacious and clean room.Your kind words are truly appreciated and motivate our team to continue delivering the best possible experience to our guests. It was our pleasure to have you with us, and we sincerely hope to welcome you back to Royal Avila Boutique Resort in the near future.Warm regard,The Management TeamRoyal Avila Boutique Resort

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for staying with us and for sharing such an outstanding review. We are truly delighted to know that you enjoyed your time in the Ocean Suite.It is wonderful to hear that you appreciated the beautiful views, the quality of our service, and the warm hospitality of our team. We are also pleased that our food offerings added positively to your experience.Your recommendation means a great deal to us. We look forward to the pleasure of welcoming you back for another memorable stay.Warm regards,Royal Avila Boutique Resort

คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to learn that your experience did not meet your expectations and that several aspects of your stay were disappointing. Please accept our sincere apologies for the inconvenience you encountered regarding the room condition, breakfast quality, service, and facilities.Your comments are very important to us and have been shared with our management and respective departments for immediate review and improvement. We take your observations seriously and are committed to ensuring such issues are addressed promptly to prevent recurrence.We understand how frustrating this must have been, especially given your extensive travel experience, and we deeply regret that we fell short in delivering the level of comfort and service we strive to provide all our guests.We truly appreciate your honesty and hope you may consider giving us another opportunity in the future to provide a much-improved and more enjoyable stay.Warm regards,The Management of Royal Avila Boutique Resort

คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for your recent stay with us and for sharing such a wonderful review. We are truly delighted to hear that your three-night experience was filled with pleasant and memorable moments.It is a pleasure to know that you enjoyed the mesmerizing ocean views, the relaxing ambiance, and the warm service from our team. We are also glad that our breakfast offerings and your visit to Althea Spa added to the overall comfort of your stay.Your kind recommendation means a great deal to us. At the same time, we appreciate your feedback regarding the service rating and will continue to improve to ensure an even more seamless experience on your next visit.We look forward to the opportunity of welcoming you back for another perfect getaway in Lombok.Warm regards,Royal Avila Boutique Resort