In the end of April and beginning of May we, a couple, spent altogether 5 nights in Malagas Casa de la Merced Suites. The first part, 27 April to 29 April, had been booked through ***********, and the second part, 6 May to 9 May, was booked directly from the hotel. It can be said that the first part of two nights cost us €165, and the second part was much more expensive, with €330 for three nights. The hotel has an outstanding location, very central to bars and restaurants. It is an old building that is now refurbished. It can be a bit noisy at night from the street, which we noticed, as we had a studio facing the street the first two nights. The second time we had a smaller room at a higher price. At the back of the building, near the cleaner's room, and facing the back of a church. You could say the standard of the smaller room didn't match the price. It was much quieter but much darker. The first things that had to be fixed in this second ròom was the electricity, and the curtains. The dark curtains keeping the lights out at night on one of the two windows were missing. Fixed by the kind cleaning lady. She also fixed the missing cloth bands that should keep the curtains apart in the daytime. The table for eating was difficult to sit at, being blocked by an old second fridge placed under the table. Which we ourselves were forced to place in the hallway. Actually, I've seen one review from 12 March, saying it was already there in the room. We were told the second room was for disabled persons, and the shower was big, but with non-functioning sliding doors, not closing. A lot of water runs out after showering. The cleaning was somewhat non-functioning. We were told it could happen only after 3 days, so we had none. There was not even any cleaning tools/brooms for us to use. Generally, the bed mattresses were a little on the soft side. And the second room was definitely a little uncomfortable, with a TV that was turned away from the bed. There was very little storage space, only an open shelf. Well, we paid for a superior apartment and found that for the low comfort, it was a rip-off. We were told there was no other room to get. The free minibar in the reception area was a good thing. But breakfast does not exist in this place. When it comes to the persons working in the hotel, we found the cleaning lady to be very kind. But the reception staff were not so pleasant, or welcoming.
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