ผู้ใช้ไม่ระบุชื่อ
6 ตุลาคม 2023
The service, the front desk, and the guards are very pleasant and accommodating, but the check-in and check-out process is kind of long. The amenities are good, but we got an issue with the air conditioning where it produces ice and water in the middle of the night, so it had to be fixed by the engineering department. The staff are quick to help. There is also an issue with the Roku device. It is a device that plugs into the TV so that we can use Netflix, but the Roku and the TV are not compatible, so we are unable to use it. I am still happy that the staff tried their best to help, but these amenities definitely affect our experience. The room is clean, and all the things we need are all there. The room is smaller than I thought, but the view is great. For breakfast, the food variety is enticing; they have different cuisines for you to choose from. It's a buffet type, but the food quality needs improvement; some food is too dry. I enjoyed the pancakes, bread, and salad. Some staff in the dining room are quite unfriendly when you are requesting a particular food that needs to be requested.
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