รีวิว NH Collection Gran Via

คำตอบจากที่พัก: Dear Giancarlo,Your kind words about our location, staff, and amenities truly brighten our day. It's wonderful to hear that these aspects of your stay stood out to you. Our team prides itself on delivering a professional and knowledgeable service to all our guests. Your satisfaction is a testament to their hard work.We hope to have the pleasure of welcoming you back soon.Best regards, Núria BrunsóGuest Relations Department

คำตอบจากที่พัก: Dear Chowkenny,Thank you for taking the time to share your recent experience at the NH Collection Gran Vía. We were delighted to host you in the heart of Madrid and are pleased to know that you enjoyed your stay and the hotel. We look forward to welcoming you back soon!Best regards,María MartínGuest Relations

คำตอบจากที่พัก: Dear Sara,Thank you for taking the time to share your experience at NH Collection Gran Vía, we were delighted to host you in the heart of Madrid and are thrilled to know that you had a wonderful stay with us and enjoyed our unique breakfast overlooking the Gran Vía. I will personally communicate your gratifying words to the entire team, to encourage them to continue delivering memorable experiences. We look forward to welcoming you back in the near future!Warmest regards,María MartínGuest Relations

คำตอบจากที่พัก: Dear Ayman,Thank you for taking the time to share your recent experience at the NH Collection Gran Via, we greatly appreciate your feedback and are pleased to know that you had a wonderful stay with us. Thank you for your special mention to our cleanliness, we will pass on your kind comments to the Housekeeping department to continue to provide exceptional service to our guests.We look forward to welcoming you back in the near future!Best regards,María MartínGuest Relations

คำตอบจากที่พัก: Dear Yeow,It is a pleasure for us to know that you enjoyed so much your stay at NH Collection Gran Via. It is a satisfaction to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,Bianca Fotea - Guest Relations

คำตอบจากที่พัก: Thank you very much for choosing us for your stay in Madrid and for your dedication in sharing with us both your perception and your excellent assessment.We are happy to see that both the hotel, location and of course the kindness of the whole team, lived up to your expectations and there is no better satisfaction for all of us than to meet you through your comments.We hope to have the opportunity to receive you on numerous occasions in which you can already consider your home in Madrid. Sofía - Guest Relations

คำตอบจากที่พัก: Dear LAI Chun Hin,Thank you very much for choosing us for your stay in Madrid and, in addition, we want to thank you for your dedication in sharing with us your perception and excellent evaluation.We are happy to see that our modern rooms, housekeeping service and of course our exclusive location lived up to your expectations and there is no better satisfaction for all of us than knowing you through your comments.We hope to have the opportunity to welcome you on numerous occasions in which you can now consider your home in Madrid.Bianca Fotea - Guest Relations

คำตอบจากที่พัก: Dear Daniel,Thank you for taking the time to share your recent experience at the NH Collection Gran Via. We are pleased to know that you had a wonderful stay with us in the heart of Madrid.We look forward to welcoming you back soon!Best regards,María MartínGuest Relations

คำตอบจากที่พัก: Dear Guest,Your feedback is invaluable to us, and we thank you for taking the time to share your experience. We are delighted to hear that our prime location, soundproofing facilities, and rooftop bar were highlights of your stay. It is also heartening to learn that you found our staff to be friendly and welcoming.Regarding the room size and bathroom configuration, we sincerely apologise if these did not meet your expectations. Our aim is to offer a variety of room layouts to accommodate different needs. Please be assured that we will carefully consider your feedback and continually strive to improve, enhancing the experience for our guests.Regarding the replenishment of disposable items, our objective is to ensure guests have everything they require. We thank you for bringing this matter to our attention and will certainly investigate to prevent such occurrences in future.Thank you once again for your feedback. We sincerely hope to welcome you back in the future.Bianca - Guest Relations