คำตอบจากที่พัก: Dear Guest user,Thank you for your feedback. We're delighted to hear that you found our hotel interesting, especially with the reception on the 32nd floor. We apologize for any inconvenience regarding parking. Your comments are valuable, and we will ensure clearer communication regarding parking instructions in the future.We look forward to welcoming you back for another enjoyable stay.Best regards,Johanne-Azad, Room-Division Assistant
Unfortunately, our overall experience at this hotel was quite disappointing.
When we first arrived at the reception, the female receptionist did not even greet us. She simply told us in a very cold and unfriendly manner that check-in was only possible from 3:00 p.m. This gave us a very poor first impression.
Fortunately, when we returned at 3:00 p.m., the gentleman who checked us in was much more friendly, professional, and welcoming.
The room itself was also disappointing. The carpet did not feel clean or hygienic, and there was a very unpleasant smell in the room, similar to a strong sewage or drain odor.
The view from the hotel was beautiful, but unfortunately that was the only positive aspect of our stay. Overall, the service, cleanliness, and condition of the room did not meet our expectations, and we would not choose to stay here again.