"I booked a last-minute business trip to Clark and stayed here for one night. While my room wasn’t ready upon arrival, the staff handled the situation with professionalism and kindness. They offered me a lower-category room and, though the price difference couldn’t be refunded (due to my indirect booking), they generously credited it for dining—a thoughtful touch!
The next day, I had a full day out on meetings, I needed a late check-out to freshen up before my flight, and the team accommodated me without hesitation. The room itself was spacious, well-equipped (complimentary waters, coffee, toiletries, iron, and safe), and the bed was incredibly comfortable.
What truly stood out was the staff’s warmth and attentiveness—always eager to help. This level of service, combined with the good amenities, makes this hotel a top choice for business travelers. I’ll absolutely return on my next visit!"
"เราชอบโรงแรมนี้จริงๆ ห้องพักสะอาดมากทําเลที่ตั้งดีเยี่ยมและที่ดีที่สุดคือการบริการชั้นหนึ่ง โดยเฉพาะอย่างยิ่งกล่าวถึง M Eileen Joe Harold และ Jae ที่คลับเลานจ์ พวกเขาดูแลเราจริงๆเมื่อเราอยู่ที่นั่น"
"We had a great stay! Our room was clean, beautiful and spacious. We super enjoyed the bath tub in the balcony. The staff are all very friendly, quick and accommodating. The gym is also surprisingly nice. And oh, we totally love the Japanese toilet!
We just have a few comments for improvement. The welcome drink should have an option to be delivered to the room. We were not able to get it, since the rain was pouring until the evening, and going out to the bar is not very convenient. Also, the elevator to the pool/gym smells funky. The basement parking is not giving 5 star hotel vibes. Lastly, it was not clear that the breakfast buffet is a semi-buffet only.
Overall, we definitley had an amazing stay."