Very fast and friendly front desk service! Unfortunately the walls are a tiny bit thinner than perfect so I heard a lot but other than that, absolutely 0 issues
The rooms are old and average. The bed sheets are clean but the overall cleanliness of the room is a bit poor. The location of the hotel is okay if you have a layover in LAX. However, it's a bit pricey compared to other hotels in the area that include services like shuttle to the airport. The good thing is that they do accept payments in cash, which is almost impossible to find around the airport area.
ผผู้เข้าพักThe hotel was perfect for our little family of 5. The room was cozy with a living room separated from the bedroom (loved the door for privacy reasons). The morning breakfast is another plus of this hotel.
The only complaint I have is that the hotel charged us more than the rate per our trip.com’s booking. We were told to deal with trip.com ourselves. According to our booking, the rate that we are supposed to pay is RM1677.52 with USD30 to be settled @ the hotel upon check out. But the hotel charged us USD 576.41 instead which translates to around RM670 more that what’s listed in our bookings. This is my 1st time booking a hotel stay with trip.com. I usually use *********** and under ***********, what’s listed is what we usually paid. Hope someone from Trip.com will contact me and clarifies.
ผผู้เข้าพักWas ok as far as service and rooms..seems like there’s a lot of families living there or something..couldn’t sleep because of all the noise..homeless people hanging around the front which made it kinda sketchy