รีวิว โรงแรมโอเรียนทัล เหวินหลาน หลงโหยว

คำตอบจากที่พัก: 【中西自助早餐】尊敬的賓客，非常感謝您選擇我們酒店並留下如此細緻暖心的評價！很高興您喜愛酒店所處的區位，酒店毗鄰購物中心，出行前往市中心也十分便捷，周邊匯聚各色特色餐廳，正是希望每一位入住的客人都能輕鬆體驗本地吃喝玩樂，出行購物無需奔波。得知房間配備的水果籃與茶水能夠帶給您貼心的入住感受，我們倍感欣慰。寬敞潔凈的客房、細緻入微的客房服務，以及員工熱忱周到的服務，都是我們努力追求的目標。我們的團隊始終希望用真誠友好的態度，盡力為每一位賓客提供力所能及的幫助。您的肯定是我們前行最大的動力，我們會繼續保持服務品質與客房衞生，期待能夠再次迎接您的光臨，祝您生活愉快！

คำตอบจากที่พัก: Thank you so much for your wonderful feedback! We're thrilled to hear you had such an enjoyable day trip, loved exploring the food spots and night markets, and were happy with the service. It would be our pleasure to welcome you back again soon. Looking forward to your next visit!

คำตอบจากที่พัก: We're absolutely delighted to hear that you thoroughly enjoyed your stay with us! Your kind words mean the world to our team. Providing fresh fruits daily and delivering sweet treats to your room in the evenings is our way of ensuring every guest feels pampered and cared for. It’s wonderful to know these little touches made your experience special. We look forward to welcoming you back for another memorable stay soon!

คำตอบจากที่พัก: Thank you for your kind review! We're thrilled you enjoyed our spacious rooms, scenic views, and helpful staff. Glad you liked the varied breakfast, daily fruit basket, and evening hot soup. The convenience of the mall, food stalls, and proximity to Longyou Grottoes are our highlights too. Hope to welcome you back soon!

คำตอบจากที่พัก: We're delighted to hear that you enjoyed your stay! It makes us extremely happy to know that you found the room clean, comfortable, and beautifully decorated with distinct Eastern charm. And we're glad the large TV screen added to your experience. Your kind words are truly encouraging, and we look forward to welcoming you back again soon!

คำตอบจากที่พัก: I understand how you feel—it would indeed be wonderful if more shows were accessible at no cost! Many networks rely on subscriptions to support content creation, but we'll keep exploring ways to offer diverse viewing options. Thank you for sharing your thoughts—your feedback helps us strive to balance quality and accessibility. Would you mind letting us know which types of shows you’d most like to see available for free? We’re always looking to improve our offerings!

คำตอบจากที่พัก: Dear Guest,We are truly sorry that your stay experience did not meet your expectations, and Xiaolan feels deeply regretful about this. Regarding the pool and gym you mentioned, we would like to explain: Our hotel currently has an indoor heated pool, staffed with professional lifeguards, and the gym's opening hours are the same as the pool's.However, we also recognize that there may be shortcomings in facility maintenance, cleanliness details, or user experience that have led to your dissatisfaction. Your feedback is extremely valuable to us. Xiaolan has carefully recorded your comments and reported them to the relevant departments. We will immediately investigate the issues, actively make improvements, and strive to enhance the experience of using these facilities.Once again, we apologize for the unpleasant experience caused. We sincerely hope to have the opportunity to make it up to you and look forward to showing you our improvements when you visit us next time.

คำตอบจากที่พัก: 【歡迎水果】尊敬的賓客，非常感謝您選擇我們酒店，並給予我們如此中肯的好評！很高興我們的服務能夠得到您的認可，客人的滿意是我們全體員工最大的動力。我們始終希望用貼心周到的細節服務，為每一位入住的賓客打造舒適愜意的旅居體驗。我們會把您的肯定分享給酒店全體小夥伴，激勵大家繼續保持優質的服務水準。期待您的再次光臨，我們靜候您的歸來，祝您生活萬事順遂！

คำตอบจากที่พัก: 非常感謝您的認可！我們一直都很重視產品和服務質量，能得到您的肯定，我們深感榮幸。要是您之後有任何需求，都可以隨時聯繫我們。祝您生活愉快，天天開心哦！盼您下次還來！

คำตอบจากที่พัก: Dear guest,Thank you very much for your high praise and recommendation of our hotel! Your compliments are the greatest motivation for us to move forward. Regarding the issue of our staff's English proficiency, we have already been aware of it and arranged relevant training courses, hoping to provide you with better service in the future.We look forward to your next visit. Wish you a happy life!

คำตอบจากที่พัก: 親親，感謝您百忙之中的細心點評，看到您對酒店服務，環境和設施的點贊小嵐真的真的很高興，我們願意始終秉承着一顆初心，為所有賓客帶去一份家的温暖，為疲勞的旅途提供片刻的歇息。我們堅信，好的口碑一定是從客人最真誠的滿意度推薦出去的，您的分享細節就是我們最棒的廣告！希望下一次這裏也會是您入住的首選！祝您生活愉快~

คำตอบจากที่พัก: Hello, distinguished guests. I'm sorry to hear that you've had a difficult stay at the hotel, Koarashi. According to the relevant regulations, the hotel (Hotel) , home-stay and other accommodation service providers are not allowed to offer Disposable on their own initiative. The higher authorities will also conduct monthly inspections, this is also for environmental protection needs, if you do not carry can also contact the front desk to provide, we are happy to help you! Koarashi has to say sorry to you about the teenage boxing! It's the Zhejiang junior boxing tournament this week, and all the competitors in the province have gathered at the hotel. Koarashi also reminded guests that they can not practice in the public areas of the hotel, but this kind of situation still happened, really really very sorry, if you can, hope to have the opportunity to apologize to you face to face, Hope you can also choose Xiaoran. You mentioned the language communication difficulties this problem, the hotel front desk is also trying to overcome it, thank you for your suggestions, we will continue to learn to improve themselves! You must come again, Oh, give Koarashi a chance to make amends! I wish you a happy life and smooth work!

คำตอบจากที่พัก: 親愛的小主，沒能得到您的滿分，證明我們做的還是不夠好，我們會繼續努力的！希望您能再次光臨，見證我們的成長！祝您身體健康 萬事如意！

คำตอบจากที่พัก: Distinguished Guests, Hello! Thank you for Your Full Praise, your recognition is the driving force of our progress. Koarashi is very honored to be able to give you a good stay and let you know that we will always be thinking of you and we look forward to seeing you again!