GGreat scotT+$25 Hidden Fee********Hidden Fees********$25+
The midnight check-in guy was friendly and helpful, and disclosed their $25 ”Service Fee” which states $20 on their sign pictured here and then itemized $22+tax on my receipt; the front desk manager was arrogantly defensive and unhelpful telling me to call Expedia when questioned upon check-out and failed to find their fine print on my Trip.com receipts that clearly state all taxes and fees are included in the stated total, bad business practices.
MMo-BettyThe self check-in is convenient and easy and the location of the hotel is convenient to all the restaurants and major landmarks in Long Beach.
The hotel is a contactless hotel which means we did not have a quick way to have someone available for information or requests.
I received an email 3 hours from check-in that I need to find parking reservation if I’m using a vehicle as the hotel has no parking lot. This would have been helpful communication way in advance so I can make the necessary arrangements
DDavidGreat location (close to Vons supermarket and not too far from the Convention Centre). But rooms are pretty basic and housekeeping is virtually non-existent. In room air con is extremely noisy. Sheets, pillows and mattress were dirty. Guy at the front desk was very nice - but it is clear the place is run on a shoestring.
I haven't stayed around Long Beach but suspect there are better options for the money.