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Staff at The Waldorf are incredibly attentive to any / all needs. I asked for a later checkout and plates for food early in the morning after a night out and they accommodated that for us. The hotel is placed in a prime location, just a stones throw from Covent Garden and about 28-30 minutes walk from Regent Street. The hotel is only accessible by key card after hours; to ensure guest safety. Amenities in the room included an iron and board, kettle, drinking glasses and coffee / tea cups. The shower had fixed shampoo, conditioner and soap dispensers. The mini bar was fairly priced for central London, but hadn't been cleaned (hence the slightly lower score on cleanliness). The air conditioning dried my throat out throughout the night, but turns off automatically if the window is open, so had to deal with that / just had water next to the bed throughout the night. The downstairs bar had a great atmosphere and boasts a large menu. Great for a late nightcap. Overall the experience was great. Our Queen room cost £179.00 for the night (excluding breakfast). I was offered two forms of upgrades. A larger Queen Room with breakfast included was only an extra £40.00, and a Kings Suite with access to the executive lounge and breakfast was £80.00 extra.

Very friendly staff. Good location. Didn’t get room cleaned after one night which was a bit strange.

Stayed here on several occasions when we visit London The hotel is alway spotless Great location Breakfast is fabulous Dinner was good too. little dessert to finish 😊

Air conditioning in room wasn’t working put a fan in but it just kept the room so hot all the shampoo and conditioners in bathroom empty no hair dryer room was average for a 5 star hotel

Nice and welcoming staff. Decent overall. Sufficient lighting & air conditioning.

Brilliant location in the middle of theatres and very close to the Toysl opera house. Very friendly, obliging staff.

Lovely hotel and very helpful friendly staff

Very nice in all aspects. Near with Bush House, really convenient to participate the graduation ceremony of king's.

Wonderful staff. Rooms are a little dated but location is excellent.

The location is very convenient. The staff is friendly and responsive.

Check in was good. Expected the hotel to be much grander. Room was on the small side and had bits on the floor. Bar very expensive £36 for 2 drinks. Fantastic location near all the theatres.

Good experience in London

excellent hotel, incredible attention from its staff, a few steps from many attractions, it became my preferred hotel

Very nice