คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to share your feedback and for the lovely photos from your stay. I am so pleased to hear that you enjoyed our location and found it easy to explore London on foot. We are fortunate to be surrounded by so many iconic sights, and it is wonderful to know you were able to make the most of them during your visit. Thank you once again for choosing to stay with us. It was a pleasure to have you as our guest, and we very much hope to welcome you back the next time your travels bring you to London.Warm regards,Dominika KlimekQuality Assurance Assistant Manager
ผู้ใช้ไม่ระบุชื่อ
ห้องพักวิวบิ๊กเบน ห้องพัก 1 เตียงคิงไซส์
เข้าพักเมื่อ ต.ค. 2025
อื่นๆ
2 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 10 พ.ย. 2025
ทำเลที่ตั้งดีเยี่ยม เดินทางสะดวก ห้องพักสะอาดสะอ้าน อาหารเช้าอร่อยมาก มีเมนูเปลี่ยนไปเรื่อยๆ ทุกวัน รสชาติดีทุกอย่าง ออกจากโรงแรมก็เจอ London Eye และ Big Ben เลย วิวสวยงามมาก
ข้อความต้นฉบับแปลโดย Google
คำตอบจากที่พัก: Dear Guest, Thank you for your wonderful feedback.I am delighted to hear you enjoyed our excellent location, convenient transport links, and clean rooms. It is brilliant to know the breakfast exceeded your expectations and that the views of the London Eye and Big Ben made your stay even more special.We look forward to welcoming you back soon!Warm regards, Anna Nagtglas BootDirector of Quality
คำตอบจากที่พัก: Dear Valued Guest,Thank you so much for your kind feedback. We are delighted to hear that you enjoyed the peaceful atmosphere and that our team helped make your stay a pleasant one. However, I am very sorry to learn about the odor in the bathroom, and we truly appreciate you bringing this to our attention. This is certainly not the experience we want for our guests, and we will ensure the issue is investigated and addressed with our housekeeping and maintenance teams.Thank you again for staying with us. Your comfort is our top priority, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Dominika KlimekQuality Assurance Assistant Manager
คำตอบจากที่พัก: Dear Guest User,Thank you for taking the time to share your feedback. We are truly sorry that parts of your stay fell short of your expectations. We regret the inconvenience caused by the initial room allocation and appreciate your comments regarding transport and value. Your observations are genuinely important to us as we continue to improve the guest experience. For any future visits, please feel free to contact us ahead of time with your room or view preferences, and we will do our very best to accommodate them. We do hope we will have the chance to welcome you back for a smoother and more enjoyable stay.Warm regards,Dominika KlimekQuality Assurance Assistant Manager
คำตอบจากที่พัก: Dear Guest User, Thank you very much for your lovely feedback about your recent stay with us.We truly appreciate your kind comments regarding our convenient location, welcoming team, and enjoyable breakfast.As part of our local health and safety procedures, we conduct a weekly fire alarm test every Thursday morning. I am sorry to hear that this caused any inconvenience during your stay.Thank you again for taking the time to share your experience with us and we look forward welcoming you back again soon!Warm regards, Anna Nagtglas BootDirector of Quality
คำตอบจากที่พัก: Dear Mokaguoji, Thank you so much for sharing your experience regarding your stay with us. Please accept my sincerest apologies for the inconvenience your encountered regarding one of our housekeepers knocking and opening the door at 9am. I can assure you that your feedback has been shared with the Executive housekeeper to ensure this is addressed in further training. We sincerely hope that you will give us another opportunity to better the experience in the future!Warm regards, Anna Nagtglas BootDirector of Quality