All I expect from hotels/motels is for them to be clean, have a good hot shower, and a comfortable bed/pillows. This motel 6 was in a good location (safe and little road noise) was very clean, had a great shower, and the bed/pillows were one of the most comfortable I’ve slept on. I bring my own soap and always request a room close to the lobby so coffee is near in the morning. I learned all hotels have the better coffee in the lobby anyways. If you just need a good, clean place to get a shower and a good night sleep for half the price some of the other chains, this it. Only thing you need to be prepared for is the $50 security deposit. If you don’t have cash, it takes up to 10 days to get a refund. It seems a little inconvenient to those of us that doesn’t try to steal the paint off the walls…but I get it. There are people that steal or destroy everything they touch with no second thought.
This is a very nice hotel and I believe it to be relatively new. Room decor was nice and the pillows were the nice comfy ones with a choice of firmness. We had a late checkin after 7:00 PM, but that was not a problem. Stanley at the desk was friendly and accommodating. He gave an air of professionalism in the way he handled his job. We chose this location after looking at reviews and because of price. The Cabot, AR location was a little closer but staying in Sherwood saved us about $30 over the price in Cabot. We got in our first room and found that the air conditioning unit was literally frozen over and while it was running, it was not cooling. Hubby made a quick trip downstairs and Stanley moved us to a new room. A minor inconvenience as I had not unpacked any luggage. I had read a review that said someone with the same issue was not given a different room, but that was not the case for us. I still love that this stay and the last stay at Holiday Inn Express both had small Keurig coffee makers in the room with K-cups. Before bed I made myself a cup of tea. There was plenty of coffee and tea K-cups but there was only one packet with sugar, creamer and coffee stirrers. I also like that they still use plastic liners in their garbage cans. Much more sanitary than not using them. The one thing that I usually use is the dirty clothes bag in the closet but that was missing. A minor inconvenience. Breakfast was the usual fair of cereal, muffins, bagels and warm (or should have been) food of scrambled eggs, sausage, bacon, premade omelets and potatoes. They had just put out fresh bacon so it was hot and good. But, nothing else was hot or really even warm. I felt the warmer and it felt hot but I suspect that maybe no water was put in the bottom. But that is only a guess. I’m not a complainer, so I did not mention it to the breakfast hostess. A plus was the automatic pancake maker that made small pancakes in one minute at the push of a button. Coffee was good. Their new cinnamon rolls are delicious. Overall this was a good stay but would have been great with hot food, adequate coffee condiments and a laundry bag. Still a good value for the price.
The staff earned all 5 stars. From the jump, Destiny & Bobbie helped me with reservations for me and my family. Chef Ray and Cali were so attentive to making sure breakfast was good. Then Jessica (oh Jessica) who made my evenings so much better with just the right cocktail to help me unwind. The entire staff was AMAZING!
This is a pet friendly hotel, but as the pet rooms are on the 2nd floor it is a little more awkward to take them in and out. I realize this is because there are only a few rooms on the ground floor, so they have to do this, but it's so to keep in mind when booking. Other than that, the room was nice, the front staff were courteous and helpful . The hotel is right next to an IHOP and TaMollys Mexican restaurant (very good food) so you can just walk for supper and breakfast.
Stayed here for four nights. The hotel is near the freeway and behind a Wal-Mart. This is a nicely managed hotel that is clean and roomy. Check in was quick and easy. The staff at the hotel are very professional and helpful. The lobby and rooms were kept clean. Our room was a studio that had a small living room with a decent size TV and a separate bedroom with a small TV. The room was clean and equipped with a microwave and small refrigerator. There was plenty of counter space in the bathroom and a combination tub/shower. We did not run out of hot water, but the water pressure was weak. The room was quiet. The breakfast was average and typical for this class of hotel. We would stay here again if visiting the area again.
We only stayed here for one night recently. I’ll start by saying that the hotel has a great location. It feels safe. We checked in via app with no issues. Prior to checking in, Clarence stayed in touch with us and even made a courtesy call. I can appreciate that. The hotel’s decor was very nice and the layout of the suite was very nice. It has great space. Traveling as a family, we need space. Upon entering the room though, we noticed multiple stains on the couch. We had an appointment immediately after check-in so I wasn’t able to complete my full inspection. When we returned, we wanted to go straight to bed. We had a double room so I did a quick check over one bed and the other I didn’t inspect so well. In the middle of the night, we noticed stains on the second bed. The stains were on the pillows too. It looked like hair dye but who knows. There’s no way the cleaning staff could have missed these stains. Very disappointing. The room was showing signs of wear and tear, but not too bad to complain about. I will say that the front desk staff was nice and accommodating. My main concerns about hotels are safety and cleanliness. It’s the oversight of the cleanliness of the bed that impacted the rating. Would I stay here again, not sure. It may not be my first choice, but I can’t say that it wouldn’t happen.
PPatty EThis is the most magnificent hotel I have ever had the pleasure of staying at! The property itself is gorgeous, our large room was perfect, and the bed was so very comfortable with the most fluffy pillows! We ate at the Capital Grill and while the portions were rather small, it did leave room for dessert which was delicious. Breakfast in the One Eleven restaurant was superb both mornings. We were able to watch the 4th of July fireworks from the porch of the hotel. A great experience! Compared to similar priced hotels, the Capital Hotel was head and shoulders above and exceeded my expectations both in comfort and value. You have to stay here if in Little Rock! I know I will again.
Highly recommend! Kudos to the staff and management. This stay ticked all the ”EXCELLENT” boxes. Room is clean and well-equipped. Parking lot is clean and has good lighting at night. Bed is comfortable. HVAC works as it should. Decent complimentary breakfast with HOT coffee, hot breakfast sandwiches, make-you-own waffles, etc. Room has an above average kitchenette. I did not need that on this trip, but will keep it in mind for leisure trips. Also pet friendly -- big plus! -- and the hotel common areas are spotless despite the presence of some big, friendly dogs. EVERY staff interaction was positive. Special thanks to Kelvin who went above and beyond to help me resolve an issue with printing to the guest printer when my laptop was uncooperative. Could not be more pleased. What a contrast to the last hotel. I checked out in Rogers, AR, on Friday morning and drove down to Little Rock for the final two nights of this marathon business trip. Worked late last night and was so very happy to return to a cool and comfortable hotel room with the bed made and towels replaced. I am well rested, had a good breakfast, and ready to drive six hours home. Thank you, Home2Suites!
The front desk staff was great. The hotel is clean, and the beds comfortable. The free breakfast had plenty of options and was fully stocked. The AC was on and the room was cold when we got here, which was nice on 100 degree day and my husband raved about the amount of outlets lol.
Reasonable rates, the staff was very nice, a good hot breakfast, clean rooms and it wasn't noisy, and the drivers who took us back and forth to the cancer center was very nice also. We will be staying again when we go back in April or May for my next appt at the cancer center
VVeronique WThey are still under construction so be aware, everyone is super nice, the rooms were crazy clean. I think we got a room that had not been fully upgraded yet, but it was still clean. The only down fall was the bed , it felt like they took all of the cushion out of the mattress and added rocks instead, and the pillows weren't better. I also think if they did a small breakfast downstairs that would be nice. But all in all it was a good stay, nice grounds