เลอแอล มาดาเลนา เกสต์เฮาส์

วิธีการเช็คอินยังลึกลับซับซ้อน... เราต้องติดต่อ Trip.com เพื่อสอบถาม (ไม่มีใครรับสายตามเบอร์ที่ให้ไว้) อาคารเก่า สิ่งอำนวยความสะดวกค่อนข้างล้าสมัย ต้องปรับปรุง ห้องพักธรรมดา ได้ยินเสียงอะไรต่อมิอะไรเยอะแยะไปหมด

Perfect location, the room is nice with a shared kitchen that we can make simple food.

No lo recomiendo. Las fotos se ven bien, el cuarto es grande pero el edificio es muy viejo y huele terrible. El edificio tiene un olor a caño y humedad que impregna todo el lugar. El staff niega el olor y este no mejora. La limpieza la hacen cada dos días, el lugar es muy ruidoso y no hay señalamientos en la calle para reconocer el hotel. Algo positivo es que nos guardaron las maletas al momento del check out.

The location is great and the air conditioning worked well. However, it is an old building and the plumbing makes a lot of noise at all hours. We discussed the issue with the staff. After checking it out, they acknowledged that the noise was not normal but had no way to fix it.

The room and the kitchen werw very nice and clean . The problem was to get into .we had to go to a hôtel nearby to get the codes. The entrance hall was shabby another problem was thé toilet thé water was difficult to evacuate

We stayed for three nights and all three nights were a challenge. We tried to leave before our first night was completed but they wouldn’t refund anything so we pushed through. For one- the room smelt like a moldy basement. It left my clothes with a smell after leaving. It was strong and awful. My clothes felt damp afterwards which is not good. The walls are so thin. Depending on your neighbors you will hear them snore. You need a code to get into the building and then up to the guest house area and then again into the rooms. You will hear your neighbors coming in and it is so loud we thought they were coming into our room. Don’t expect a good sleep here. It’s convenient to walk everywhere but not worth it imo, I wish we paid up more for a nicer place

I have never had an experience where the hotel staff went through and removed all my personal belongings because I was one hour late checking out. I had gone to use a lap pool in Lisbon and I left something at the pool, so I arrived later back than planned. I understand that this was one hour later than the check out time but it is totally unacceptable tp fo through all my personal belongings including lap top and passport and other valuable items. I was not allowed to check in until 15.00 and they only have 7 rooms so I fund it hard to accept that they have to physically clear every room one hour after check in. To make it worse the Hotel that manages the airbnb, Hotel Memoria Lisbon,were not even slightly apologetic. I explained I had not intended to check out late and I found their attitude was very unfriendly. This is despite me haveing a lovely chat when I initially arrived. Despite the fact I was not happy, i informed them that there was a leak coming through the cieling from the floor where their accommodation was. I informed them of this to save water damage, but their reply was its not caused by us. I wasn't making a problem about this, mearlt informing them. I have stayed at possibly 100 hotels bioked through this site, and have NEVER made a complaint before.

This property is not as it appears. While the units are nicely decorated, the location is convenient, and the staff is friendly (but located elsewhere), the positives end there. Cons: - The check-in experience was poor. I didn't receive any email with instructions and had to wait outside until someone let me in, only to find that I had to check-in at the hotel across the street. However, despite the frustrating process, the staff was excellent. - The building is run-down and almost seemed abandoned. Upon entering, there was discarded furniture and a completely dark foyer. Could not find lights anywhere. - The walls are paper-thin. I could hear the guests in the next room snoring. Pros: - Nicely decorated, but this is less appealing when you're uneasy about entering the building and can't sleep because you can hear your neighbor snoring. - Convenient location. - Clean.

Very noisy due to the busy street and the bars right below the rooms.