Luggage storage before check in, FOC.
Professional and efficient service, check in and luggage service, storage and delivery to room.Clean tidy spacious room for 4 adults.
Take away breakfast for early morning check out catching flight.
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ผู้ใช้ไม่ระบุชื่อ
ห้องสแตนดาร์ด
เข้าพักเมื่อ ส.ค. 2026
ทำงาน
16 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 2 ต.ค. 2026
I was taken surprise by the cleanliness of the room and bed especially for a 3 stars hotel
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ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ มิ.ย. 2026
คู่รัก
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 28 ก.ย. 2026
We enjoy stay in hotel Roma clean staff in reception they are good attended we like breakfast in the morning we really enjoyed
แปล
ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ ก.ค. 2026
เดินทางคนเดียว
1 รีวิว
6.5/10
โพสต์เมื่อ 23 ส.ค. 2026
It was okay overall but the outlets were lacking in the room. And eventhough i suggested a double bed i was given a single, which was seperating when laying down. But the room was big and around the hotel there is a great pizzeria. But do not use the room service, it was bad.
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Ricardo The Traveller
ห้องสแตนดาร์ด
เข้าพักเมื่อ พ.ย. 2025
เดินทางคนเดียว
54 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 2 ม.ค. 2026
affordable
away from attractions
near Metro
less amenities given during stay
no complimentary water in the room
ROOM IS SPACIOUS!
แปล
คำตอบจากที่พัก: Thank you for sharing your feedback with us.We are pleased to know that you found the room spacious and appreciated the hotel’s affordability and proximity to the metro, which allows easy access to the main attractions despite being located away from the city center.We regret that the level of amenities provided during your stay, including the absence of complimentary water in the room, did not fully meet your expectations. Your comments have been noted and will be shared with the relevant departments.We appreciate your time and hope to have the opportunity to welcome you again in the future.Kind regards,Hotel Roma Team
ผู้เข้าพัก
ห้องจูเนียร์สวีท
เข้าพักเมื่อ พ.ค. 2026
ครอบครัว
9 รีวิว
2.5/10
โพสต์เมื่อ 26 มิ.ย. 2026
I was terribly disappointed by the unwillingness and really lack of help and consideration for the hotel to help me when I had booked the wrong date on 18 Jun instead of 18 Jun. I had actually stayed on 18 May, pleased my case and still pay for my stay. I paid first and wanted to seek refund, even partial refund for my genuinely wrong booking for 18 Jun 26. Roma Hotel was not at all helpful and simply stuck to the rules and showed a total lack of consideration for its customers. Subsequently, when I wrote to hotel via Trip.Com with the receipt of my stay on 18 May, the hotel simply stated that it was past time for cancellation but it was still at least 3 weeks before the 18 Jun stay. The fact is that i stayed one night on 18 May and paid for my stay and gave sufficient time for the Hotel Roma to release the room to sell. I find Hotel Roma's behaviour and treatment of customers who are serious and genuine customers disgusting.
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ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ ก.พ. 2026
ทำงาน
22 รีวิว
6.5/10
โพสต์เมื่อ 26 มี.ค. 2026
Well located but need refurbishing
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Myles.M
ห้องสแตนดาร์ด
เข้าพักเมื่อ ม.ค. 2026
เดินทางคนเดียว
87 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 21 ก.พ. 2026
Stayed before but was worse this time.
Bed and pillows were really poor and wouldn't come back because of that. It genuinely gave me back pain and affected my sleep
The room was also too hot.
The internet was sufficient
The breakfast is and was good and the value for money was decent
Location is useful - Bolt to the airport costs less than 5 euros.
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Jjtddt
ห้องสแตนดาร์ด
เข้าพักเมื่อ ธ.ค. 2025
เดินทางคนเดียว
6 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 23 มี.ค. 2026
Good is good
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Magda Brazao
ห้องสแตนดาร์ด
เข้าพักเมื่อ ม.ค. 2026
ครอบครัว
1 รีวิว
6.5/10
โพสต์เมื่อ 8 ก.พ. 2026
Not a very big choice of breakfast ; staff were polite ; unfortunately didn't have a way of warm up some food because they wouldn't allow anyone in the kitchen to do it
แปล
คำตอบจากที่พัก: Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Hotel Roma.We are pleased to know that you found our staff polite and attentive, as providing courteous and professional service is a priority for us.Regarding your comments about the inability to warm up food in the kitchen, we would like to provide some context. To ensure full compliance with food safety and HACCP best practices, including proper temperature control and contamination prevention, access to the kitchen for guests is not permitted. Reheating or handling food outside our controlled processes could pose health risks, and our team must follow strict protocols to protect all our guests. We also appreciate your feedback on breakfast variety, which will be considered as we continue to review and enhance our offerings to better meet our guests’ expectations.We thank you again for your comments and hope to have the opportunity to welcome you back to Hotel Roma.We look forward to welcoming you again soon,Hotel Roma Staff & Management
ผู้ใช้ไม่ระบุชื่อ
ห้องสแตนดาร์ด
เข้าพักเมื่อ ธ.ค. 2025
เดินทางคนเดียว
15 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 9 ม.ค. 2026
Great hotel, good clean room. A little noise coming from the street and the wifi wasn't strong enough in the roo, but overall it was good.
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คำตอบจากที่พัก: Thank you for sharing your feedback. We are pleased to know that you found the hotel to be great and that the rooms were clean and well kept.We regret that some street noise and a weaker Wi-Fi signal in the room affected your comfort. Your comments have been noted and shared with the relevant team, as guest feedback is essential for us to continue improving our services.Overall, we are glad to know that you had a very good stay, and we hope to welcome you again in the future.Sincerely,
ผู้เข้าพัก
ห้องสแตนดาร์ด
เข้าพักเมื่อ ธ.ค. 2025
คู่รัก
3 รีวิว
9.5/10
สุดยอด
โพสต์เมื่อ 9 ม.ค. 2026
Brilliant location. Superb exceptional services and will definitely go back again. We enjoyed my stay.
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คำตอบจากที่พัก: Thank you very much for your kind and enthusiastic feedback. We are delighted to know that you appreciated our brilliant location and experienced superb and exceptional service during your stay.It is especially rewarding to hear that you enjoyed your stay and that you would definitely return. We truly appreciate your comments and look forward to welcoming you back again in the future.Kind Regards,
Samya16
ห้องสแตนดาร์ดสำหรับสามท่าน
เข้าพักเมื่อ มิ.ย. 2025
ครอบครัว
2 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 10 ก.ค. 2025
I booked this hotel cause it a close location to many things around in Lisbon. While it is not a fancy hotel, it serves well for solo travellers and families. The room was very spacious and the AC worked well. The cleaning service came every day and left the room clean and fresh. Breakfast was included with our stay, and it was a usual hotel breakfast. You could pick from hot items such as scrambled eggs and meat products like beans and sausage or bacon. On one day they also had mushrooms. Then of course the bread variety and some pastry items such as croissant and muffins. Cheeses, yoghurt and fruits as well cereals were available. Eating breakfast at 10 AM usually filled us up for the day and we hardly ate lunch outside. The staff was friendly and when we requested an iron they provided that with no problem. The room had a small safe for valuables when we left for the day and plenty of storage space for the clothes and suit cases. The bathroom was very nice as well, lots of counter space and even a clothing line across the tub to hang some items to dry if you had to was a shirt or socks. The hotel is located across small soccer practice field so from our balcony we could watch people play some soccer games. Be advised the hotel is very close to the airport (about 10 min) so there was noise from planes but hardly noticeable. During our stay, 2 of the main elevators broke and were not usable but luckily we were on the second floor so taking the stairs was easy but they do have other elevators available. And for anyone not looking to leave the hotel for lunch or dinner, they provide plenty of dishes in their restaurant and bar area. But just a few steps around that area, you will find great places to eat such a Turkish restaurant with a 10 page menu I highly recommend to try.