รีวิว Mella Hotel

คำตอบจากที่พัก: Thank you for sharing your detailed feedback. We're truly sorry to hear that your stay did not meet expectations. We sincerely apologize for the issues you encountered with the room lock, water drainage, and cleanliness. These are certainly areas we can improve upon, and we will investigate them further to ensure they are addressed.On a positive note, we are glad to hear that our staff made a positive impression and that you appreciated the nearby dining options. Your comments are invaluable, and we hope to have the opportunity to welcome you back for an improved experience in the future.Best Regards, Yna Realogio Front Office Department Brittany Hotel Global South

คำตอบจากที่พัก: Dear Gboy, Thank you for your feedback! We’re delighted to hear that you enjoyed our service and found our staff friendly and welcoming. We truly appreciate your suggestion regarding the food and will certainly take it into consideration as we continue to enhance our offerings. Your input is invaluable, and we look forward to the opportunity to serve you again soon!Best regards,Yna RealogioFront Office DepartmentBrittany Hotel Global South

คำตอบจากที่พัก: Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our staff and that their friendly service made a lasting impression. We truly appreciate your kind words and hope to welcome you back for another excellent stay soon! :)Best Regards, Yna Realogio Front Office Department Brittany Hotel Global South

คำตอบจากที่พัก: Dear ksbrnldz, Thank you for your wonderful review! We’re so happy to hear that you had a great experience with our location, food, and friendly staff. We’re also glad you enjoyed the pool at night! Your kind words mean a lot to us, and we can’t wait to welcome you back for another relaxing stay. We truly appreciate your recommendation!Best regards,Yna RealogioFront Office DepartmentBrittany Hotel Global South

คำตอบจากที่พัก: Dear Valenciano, Thank you for sharing your feedback. We’re glad to hear that you enjoyed the surroundings, cleanliness, and amenities. However, we’re truly sorry to learn about your experience with our front desk staff. Please know that we take your comments seriously, and we will ensure that additional training is provided to enhance our customer service. We appreciate your insights and hope to have the opportunity to provide you with a better experience in the future.Best regards,Yna RealogioFront Office DepartmentBrittany Hotel Global South

คำตอบจากที่พัก: Thank you for sharing your feedback! We’re glad to hear that you appreciated the location, amenities, and service during your stay. We value your comments about the rooms, and we will certainly take them into consideration for future updates. Regarding the privacy plastic on the windows, it’s used to enhance guest privacy and comfort. We understand it may seem unusual, and we appreciate your understanding. We hope to welcome you back soon!Best Regards, Yna RealogioFront Office DepartmentBrittany Hotel Global South

คำตอบจากที่พัก: Dear Cristine,Thank you for sharing your positive feedback with us. We are delighted to hear that you were satisfied with your stay and that you found our staff accommodating. It's wonderful to know that you found the place quiet and relaxing, allowing you to unwind.We are glad that the connecting door option for families in two rooms met your needs. Your kind words motivate us to continue providing excellent service and comfortable accommodations for our guests.We look forward to welcoming you back for another relaxing stay in the future. If there is anything else we can assist you with, please feel free to let us know.Warm regards,Abie De los ReyesFront Office Department

คำตอบจากที่พัก: Thank you for sharing your feedback! We’re so happy to hear that your parents enjoyed their stay and that our team could accommodate your brother’s visit. We always strive to provide excellent service, and it’s wonderful to know that our staff was able to meet your needs. We hope to welcome you all again soon!Best regards,Yna RealogioFront Office DepartmentBrittany Hotel Global South

คำตอบจากที่พัก: Dear Adharing,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff kind and our rooms relaxing and comfortable.Your kind words about our breakfast are truly appreciated. We strive to provide our guests with delicious and satisfying meals to start their day right, and we're glad we hit the mark for you.We are committed to providing our guests with the best possible service and your feedback is invaluable in helping us achieve this.Thank you once again for your positive comments. We hope to welcome you back to our hotel in the near future.Sincerely,Abie De los ReyesFront Office Department

คำตอบจากที่พัก: Dear JN,Thank you for your kind feedback! We are delighted to hear that you enjoyed the complimentary upgrade during your stay with us. It was our pleasure to enhance your experience, and we look forward to welcoming you back in the future.Sincerely,Abie De los ReyesFront Office Department

คำตอบจากที่พัก: Dear Belle,Thank you so much for your kind words! We're thrilled to hear that you always love staying at Brittany Hotel Global South. We appreciate your loyalty and enthusiasm for our hotel.We look forward to welcoming you back for another wonderful stay soon!Warm regards,Abie De los ReyesFront Office Department

คำตอบจากที่พัก: Dear Hendrik Ronald, Thank you for your kind review! We’re happy to hear that you had a great experience with our hotel, from the surroundings to the service. Your feedback is truly appreciated, and we’re glad we could meet your expectations. We look forward to welcoming you again soon!Best Regards, Yna RealogioFront Office Department Brittany Hotel Global South

คำตอบจากที่พัก: Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience and found our team helpful and accommodating. Your kind words mean a lot to us, and we truly appreciate your feedback. We look forward to welcoming you back for another fantastic stay!Best regards,Yna RealogioFront Office DepartmentBrittany Hotel Global South

คำตอบจากที่พัก: Dear Guest,Thank you so much for your positive feedback about your recent stay with us. We're thrilled to hear that you loved your stay and enjoyed the complimentary drinks.We always aim to provide our guests with a warm welcome and a comfortable stay, and it's wonderful to know we were successful in our efforts.We truly appreciate your kind words and look forward to the opportunity to welcome you back in the near future.Sincerely,Abie De los ReyesAssistant Front Office Manager