รีวิว โรงแรมโกลด์เบอร์รี่สวีทแอนด์โรงแรมมัคตาน

คำตอบจากที่พัก: Dear Guest,Warm greetings from Goldberry Suites & Hotel Mactan!Thank you for your 7.5 rating and kind feedback. We’re pleased to know that you found your room peaceful and clean, and that overall, you had a good experience with us.We sincerely apologize for the inconvenience caused by the air-conditioning issue during your stay. We’re glad that our team was able to attend to it and restore the unit. Your comfort is important to us, and we will continue to ensure that our facilities are properly maintained.Thank you for your understanding and for recognizing our team’s efforts. We hope to welcome you back and provide you with an even smoother and more comfortable stay next time.Warm regards,John Paul PesalbonSales Associate

คำตอบจากที่พัก: Dear Guest,Warm greetings from Goldberry Suites & Hotel Mactan!Thank you for your 8/10 rating and positive feedback! We’re delighted to know that you found Goldberry Suites & Hotel Mactan a fantastic choice for a short city break.We truly appreciate your kind words and are glad that you had a pleasant stay with us. Your feedback encourages our team to continue providing comfortable accommodations and quality service to every guest.Thank you for choosing Goldberry Suites & Hotel Mactan. We look forward to welcoming you back on your next visit to Cebu!Warm regards,John Paul PesalbonSales Associate

คำตอบจากที่พัก: Dear Guest,Warm greetings from Goldberry Suites & Hotel Mactan!Thank you so much for your outstanding 10/10 rating and kind review! We’re delighted to know that you enjoyed our clean accommodations, friendly staff, and complimentary airport shuttle service.Your positive feedback is truly appreciated and serves as a wonderful encouragement to our entire team to continue providing comfortable and convenient stays for our guests.Thank you for choosing Goldberry Suites & Hotel Mactan. We look forward to welcoming you back on your next visit to Cebu!Warm regards,John Paul PesalbonSales Associate

คำตอบจากที่พัก: Dear Ms. Vivian,Warm greetings from Goldberry Suites & Hotel Mactan!Thank you for taking the time to share your feedback. We’re pleased to know that you found our staff kind and attentive during your stay.However, we sincerely apologize for the inconvenience caused by the continuous running water sound from the toilet throughout the night. We understand how disruptive this must have been, especially as it affected your ability to rest.Your concern has been noted and will be coordinated with our Engineering and Housekeeping teams for proper inspection and corrective action. We appreciate you bringing this to our attention, as feedback like yours helps us identify areas that require improvement.We hope to have the opportunity to provide you with a much more comfortable and restful stay in the future.Warm regards,John Paul PesalbonSales Associate

คำตอบจากที่พัก: Dear Mr. Coca,Warm greetings from Goldberry Suites & Hotel Mactan!Thank you for your 9.5/10 rating and detailed feedback. We’re delighted to know that you appreciated our clean and spacious room and bathroom, helpful staff, convenient airport location, and complimentary airport transfer service.We also appreciate your honest feedback regarding the breakfast selection. We’re glad you enjoyed the quality of the food, and your comment about variety is valuable as we continue to improve our offerings for our guests.Thank you for choosing Goldberry Suites & Hotel Mactan. We hope to welcome you back for another pleasant stay on your next visit to Cebu!Warm regards,John Paul PesalbonSales Associate

คำตอบจากที่พัก: Dear Guest,Warm greetings from Goldberry Suites & Hotel Mactan!Thank you so much for your 9.5/10 rating and incredibly kind review! We’re truly honored by your wonderful words about our spacious and clean rooms and, most especially, our team. Knowing that you found our staff friendly, helpful, and a credit to the hotel means so much to us.We’re also delighted that you enjoyed your dining experience at Rabbit Hole, from the food and fair pricing to the service. We’ll be sure to share your compliments with both our hotel and restaurant teams.Your strong recommendation and intention to return are the greatest compliments we could receive. Thank you for choosing Goldberry Suites & Hotel Mactan, and we look forward to welcoming you back again soon!Warm regards,John Paul PesalbonSales Associate

คำตอบจากที่พัก: Dear Guest,Warm greetings from Goldberry Suites & Hotel Mactan.Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations. We understand how frustrating it must have been to experience several issues during your visit, including the power interruption, unpleasant smell, toilet flushing problem, air-conditioning, TV, and concerns regarding the room setup.We take these concerns seriously. Your feedback has been shared with our Engineering, Housekeeping, and Front Office teams for proper inspection and corrective action. We also regret that the condition of the room did not reflect the standard you expected from our property.We truly appreciate you bringing these matters to our attention. Your feedback helps us identify areas that require immediate improvement, and we hope to have the opportunity to provide you with a much better experience in the future.Warm regards,John Paul PesalbonSales Associate

คำตอบจากที่พัก: Dear Valued Guest,Warm greetings from Goldberry Suites & Hotel Mactan!Thank you for sharing your feedback. We’re glad to hear that you enjoyed the spacious room, excellent staff service, and our complimentary airport transfers. It’s great to know you found your stay to be good value for money.We also appreciate your comment regarding the shower holder and will have our maintenance team address it to ensure a better experience for future guests. We hope to welcome you back to Goldberry Suites & Hotel Mactan for another comfortable stay.Warm regards,John Paul PesalbonSales Associate

คำตอบจากที่พัก: Dear Guest,Warm greetings from Goldberry Suites & Hotel Mactan!Thank you for your 8/10 rating and detailed feedback! We’re delighted to know that you found our hotel a convenient choice for an early flight or late-night arrival, and that you appreciated our complimentary airport transfer service, good service, and breakfast.We also appreciate your helpful note regarding street noise, particularly for rooms facing the road. We understand how this may affect guests who prefer a quieter stay and will keep this feedback in mind when assisting guests with room assignments.Most importantly, we’re grateful to hear that you would stay with us again for our convenient location and airport transfer service. We look forward to welcoming you back to Goldberry Suites & Hotel on your next visit to Cebu!Warm regards,John Paul PesalbonSales Associate