Excellent location and friendly staff. The rooms look a bit old and would need some renovation. Not many amenities in the hotel but we have all me need around. A bit noisy at the Pacific Dr is down the hotel, so earplugs are necessary on the bayside. This could be improved but all the windows would have to be changed for isolation (sound and thermic).
The greater the hope, the greater the disappointment. Let's talk about the good things about this hotel first. The sanitation of the room and corridor is good, the taste of the breakfast is also OK, and the location of the hotel is good. The USS Midway aircraft carrier is not far from the window. But for some reason, there is always a harsh and annoying sound outside the window. At first, we thought it was the sound of some electrical appliances. After a while, we realized that it might be due to the design of the building itself. The noise caused by the wind outside the high-rise window. This continuous noise seriously affected our rest. Another thing we are not satisfied with is the design and layout of the room. We live in a corner king-size bed room. The room area is very small. The sofa and TV are placed not far from the entrance of the room. The air conditioner is facing the sofa, and the cold wind blows directly at people. The design is very unreasonable. The bathroom is large, but the strange thing is that the washbasin is designed to be very narrow and the shower area is not large enough. It is almost difficult for tall guests to move and turn around in it. In addition, the frosted large glass window in the bathroom is too transparent, and a movable curtain should be installed to block the light. The last thing that made us unhappy with this hotel was that they charged $12 per package for storage. This is unheard of and simply incomprehensible.
The hotel is located at City center which is convenient to walk around and train station is near by can commute to the near by area which don’t need to drive. Like the ambience at the hotel and breadbasket is good.
Upon check-in, I was asked to pay for the room, which I did. However, I noticed the amount charged was higher than the total from my original booking. I asked the receptionist (I believe his name was Raul, though I’m not entirely sure) why that was. I explained the amount I had been quoted during booking. He then mentioned, almost as an afterthought, that a $150 deposit is taken at check-in.
I told him this should have been communicated before processing the payment, as it’s standard practice to inform guests of such charges upfront. While I wasn’t pleased, I went ahead and paid.
I also mentioned that I had submitted a request in advance for a room away from the elevator with a good view. He told me the hotel was fully booked, which confused me, since I had booked well in advance and included my request at the time. He assigned me Room 503, which was directly across from the elevator, not away from it.
I didn’t want to complain as I had just traveled over 12 hours from London to San Diego and was extremely tired. I planned to grab some dinner and get straight to bed. However, the room was quite noisy—there was a lot of hallway activity, and the family next door had their TV volume quite high. I decided not to go downstairs and complain, hoping I could just fall asleep.
Unfortunately, I was woken up around 3 a.m. by a crying child, and again at 5 a.m. At that point, I was extremely frustrated and went to speak to the receptionist on duty, Matthew. I explained everything to him, and he was very understanding. He said there was availability and offered to move me immediately…this was surprising, considering the earlier claim that the hotel was full.
He moved me to Room 204. While it wasn’t far from the elevator either, he assured me it would be quieter since there were no large families on that floor. He was right—the room was much more peaceful, and I appreciated his help.
At checkout, I saw the same receptionist who had checked me in and decided not to approach him. Instead, I spoke to Antonio at the other desk. I asked about the deposit, and he informed me it would take 2–3 business days to be released. Naturally, I wasn’t thrilled to hear this, especially after the earlier issues, so I shared my entire experience with him. He apologized sincerely and mentioned the initial receptionist may need additional training, which they would look into.
Overall, the stay was decent for a short 3-night visit, but the start could have been handled much better.
Coffee machine was broken. Room cleaning was only on request. No restaurant so no breakfast included. Products for cleaning swimming pool were way too strong because it made foam when swimming and the eyes got red after only 10 minutes inside. Heater of the room worked well but was way too noisy when turning off and on automatically to adjust temperature therefore I had to turn it off and therefore we slept in a cold room as it was mid january 2026. Room was big and beds were super comfortable! Location is good, 2 blocks from the ocean and the maritime museum.
AAllgo𝗧𝗵𝗶𝘀 𝗶𝘀 𝘁𝗵𝗲 𝗼𝗻𝗹𝘆 𝗿𝗲𝘃𝗶𝗲𝘄 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗿𝗲𝗮𝗱. I stayed there for 2 weeks, working from home during the day, going out at night. Pros:
- excellent value for the comfort and amenities at under $65/night
- great desk & comfortable chair for laptop work
- nice modern Philips large-screen TV you can connect to via HDMI
- the Internet was ok (~10Mbps) but disconnected daily (reconnecting the WiFi restored it)
- pretty quiet considering the proximity to the freeway: just white noise, haven't heard any revving or sirens
- walls don't provide much sound insulation but I've heard only ONE neighbor conversation during my 2-week stay. It did help that I chose a room on the top floor, and next to the janitorial room (#522)
- the wall-mounted A/C was surprisingly quiet, and heating worked fast
- ventilation was okay if you keep the window open about 1ft
- only saw 3 flying insects, and a crawling one in the shower
- clean room, only found a few hair strands in the shower
- mini-fridge was quiet and held a week's worth of food
- great use of space: 4 large drawers, rack with clothes hangers, space for suitcases to be out of the way, 2 mirrors
- the staff was very kind of provide a microwave, can opener, paper plates
- pool was clean
- two hot tubs were great, and MUCH cleaner than my friend's who stayed at the Courtyard by Marriott next door
- coin-operated laundry on site ($2.50 + $2.50 W/D, $1.50 laundry soap)
- nice landscaping and you could smell eucalyptus trees
Neutral:
- the pool/hot tub area closed at 10pm
- there's nothing to do in the walkable area (just other hotels), but North Park is only a $10 Uber ride away, and the Fashion Mall is right across the freeway
- construction in front of the lobby should be finished by the end of 2025
Cons:
- gym was tiny and lacking: only 3 cardio machines (one elliptical that felt awkward) and one cable stations with fixed cable points; no free weights, towels, or watercooler cups