This hotel was AMAZING - what a unique experience. We stayed in a renovated TRAIN CAR which was absolutely one of the most interesting rooms I have ever stayed in. Absolutely loved it - and location is absolutely perfect. The customer service was also FANTASTIC (I left my glasses, and they shipped them back to me one day later) - you don't get this type of service in a typical hotel. Charm of a boutique hotel with the amenities of a more established hotel - the experience simply cannot be beat.
I enjoyed my stay at then Chattanoogan. Front desk employee that checked me in was friendly and helpful. My room was clean and aside from some minor housekeeping inconveniences, it would have been perfect. The valet service was superb. Jonathan with that company assisted me and was extremely nice and courteous. If I could give one recommendation, it would be to tone down the lobby scent. It was overwhelming.
Samuel helped me locate a lost item without hesitation. Definitely went out of his way even if it was not part of his job. It was nice that someone was willing to help and made the experience at the hotel a great one. As well as, every other individual we came in contact with was extremely friendly.
AastridellisThe downtown location offers everything within a walking distance. The staff is very, very welcoming, helping and friendly. The cost for parking is expensive, mostly you have to go get the car yourself. The hotel is outdated and the furniture throughout the hotel has seen better days., The room was clean, basic amenities were available. For a business trip, this hotel offered what you need, a clean room, safe parking, good location, helpful and friendly staff. The breakfast is in cooperation with a restaurant which charges an insane amount of money for breakfast (it's not worth it); the coffee available in the lobby is ok. If you look for a great breakfast or coffee place, there is a restaurant called Maple Street Biscuit Company around the corner, 3 minutes to walk, they have excellent coffee and great food, the welcome is superb and the atmosphere great! During my next business trip to Chattanooga I would stay at a different hotel.
MmissdeechubbVery nice staff I love the bar and small Cafe I really love the fire pit area and the room was very nice and clean comfortable beds I would definitely recommend this hotel to anybody traveling
MMary Rose AThe room had recently been updated and was very clean. Nice laminate floors instead of old carpeting, nice thick firm mattress, great tv, fridge, etc and a wonderful hot shower with water pressure. We could not hear anyone in the rooms next to us but we did hear outside when people arrived. That was our only slight negative. Breakfast was typical of other ”like” motels, pancakes, waffles, cereal, coffee, juice, but in a very tight area of the office, although there was plenty of seating outside the buffet room. Overall, a nice, clean, safe motel at $63. Too bad taxes took it up to $87.
The Mainstay Suites in Chatanooga TN was a great place to stay for a night. The rooms were big and spacious, comfy, soft beds and a nice kitchen for cooking away from home. There was even this nice red couch for hanging out on. There isn't any breafkast in the morning, but they are located next to plenty of great places to scope out.
SSJC30215This hotel is aging, but much nicer than the prices suggest. There were stains on the hall carpet (but people are slobs and may have dumped their cokes yesterday) and some maintenance issues like the broken USB ports on one bedside table. The AC in our room (and the two others we were allowed to check) were quite loud and rattley. But I still had the best night of sleep I've had in months. The front desk people were very nice and helpful. Breakfast included hot options. The location was excellent for the things we were visiting (Racoon Mountain cavern and the Incline Railway). Adjust your expectations for the price point and be pleasantly surprised.
Great Value! Central location super close to the interstate and walking distance to several restaurants and bars. Would walk in the daytime but taxi/uber at night. Friendly staff. Well appointed room with mini fridge, microwave, coffee maker, hair dryer, drop zone with an area to sit, store shoes and lots of hooks to hang coats and bags. Beds were comfortable. Room was clean. Generous complimentary breakfast with sausage, eggs, cereals, bagels, biscuits and gravy, yogurt, waffles and juices. Private exterior courtyard on side of hotel with tables and chairs. Hotel was a bit worn but renovations are underway. I would stay here again and recommend.