"Location in downtown Baltimore was excellent, a block from the Convention Center, across the street from a subway station and 2 blocks from a light rail station - subway runs east-west ( including the Inner Harbor) and light rail runs north-south for over 40 miles with 1/2 hour direct connection to/from the BWI Airport. - one way tickets on both are $2. My corner room on the 9th floor was spacious with good views. I had business all afternoon in the area with no car - when I asked if I could check my luggage 4 hours before check-in time, they actually checked me in then and there and gave me my room key at noon. The lobby is elegant and the the room rate was very reasonable for a downtown location hotel."
"The good news is, the rooftop restaurant is very nice with beautiful views, a lively bar and imaginative cocktails plus good food. The hotel room we had was a bit run down. The tub didn’t drain properly, the makeup mirror was smudged, the pillowcase had a hole, and the room just seemed tired. It needed a chair. Other than the bed, there wasn’t any place to sit. I think there’s hotel needs a refresher."
"The Hotel Indigo in Baltimore is one that provides comfort, access to quality restaurants that represent diverse cuisines, and customer service with personality and a smile. The food menu is sufficient and the bartenders are well versed in creating whatever cocktails you may enjoy. The rooms are quiet, the water pressure is strong, and the cost is competitive. I stayed 2 nights and when I checked out late, the hotel had no issue with it. I was able to walk from the Penn Station to the hotel with no difficulties."
"We were very pleased with our stay at Springhill suites. The Valet gentleman, Akeem(?), was very helpful, polite and professional. Darrien was fantastic, accommodating, polite and professional. Answered my many questions with great suggestions. Our rooms were special, clean and comfortable. We enjoyed our breakfast, especially the eggs w/cheese."
"Nice place to stay. Clean and comfy. Elevator had an issue. Think it was more of an issue for staff than guests — staff member had to “call” elevator for guests and select floor guests for some strange reason were unable to do so. Other than that a wonderful place to stay!!"
ผผู้เข้าพักIt was our first time visiting Baltimore as a family, and thanks to this hotel, we left with only great memories. The hotel was clean, and the staff was incredibly friendly, making our stay even more enjoyable. Right outside the hotel, we could ride bikes along the river and take morning walks—it was the perfect spot to start the day. I highly recommend this hotel for anyone visiting Baltimore!
ผผู้เข้าพักThe room was very nice. When I checked in I asked about parking. They said I could go around the corner and park, it is connected to the hotel, and it would cost $29 for the night. When I left the hotel and tried to get out of the parking lot, the cost is $69! I drove around to ask about this problem, the girl at the front desk had no idea. She took my email address and said the manager would contact me when he arrived. It has been 24 hours and I have not heard from the manager. Obviously I’m not very important to this hotel so I will never stay there again. They lied to me when I checked in and then never responded to my complaint. I would have booked a different hotel if I knew I was going to be charged $69 parking for one night! Stay somewhere else.
ผผู้เข้าพักWe were in town for a concert and we waited 4 hours to get our room before the concert and ended up getting ready in the hallways. We waiting in a long line 3 times because the desk kept telling us to check back later and to keep an eye on our phones for a text message for when our room was ready. We never received that text message. Unfortunately I think the situation at hand and the way it was handled was the issue other than that the hotel itself was fine. The desk had no information as to why the room was taking so long or when it would be ready. And when we asked they were rude about it and said that we were 1 of 500 guests trying to check in so we would just have to wait.
ผผู้เข้าพัก4일을 묵었는데 1일만 룸클리닝을 하고 amenities도 한번만 교체해주었음. 호텔 정책이 그렇다는데 2일에 한번만 룸 청소를 하고 물이나 치약 치솔 등은 없음. 특히 3명이 예약했지만 방에는 2명분의 amenities 만 제공되었음. 방에 생수가 없어 매번 카운터에 요청해야 주고 있어 불편했음.
주차는 유료주차장에 파킹해야하는데 바로앞의 public parking lot에 저녁때 입차하고 아침에 나왔는데 70달러가 나왔음. 배보다 배꼽이 더 커서 부담이되었음