"For the price it was ok. Valet was easy and super quick. The hallway to our room was dated & smelled either musty or like cigarettes. Even my kids noticed it. Room was clean, in need of updating. Floors were new, but that's it. The room was super loud. We stayed on the 6th floor with a balcony and we heard motorcyles or those loud bikes they race around now ALL NIGHT LONG and we had a sound machine on! I would suggest maybe an inside room, not one towards the street. But again, for the price & how quick we were there it was ok. Next time, I would spend alittle more for a nicer hotel/room."
"Good location, near to Suburban train station. Walking distance about 15-20 minutes walk to Chinatown and the Marketplace. Would be better if housekeeping vacuum the floor."
"I love the location of this place - in the (IMO) prettiest part of the city, right among all the museums. The keycard entry offers guests a nice level of security. The complimentary coffee in the morning is a lifesaver, as is the 24/7 snack mart. The gym is pretty straightforward, but offered just what I needed, and the bed was super comfy. The staff is also very friendly."
"The longer we stayed the lesser the points became. When we checked in, at first glance everything was 5 stars.
WiFi and location are definitely 10/10 for me.
My first issue was with the refrigerator not working, I lowered the temp to the lowest possible setting but nothing changed and I notified the front desk and they said they would send someone to check within an hour and that person never showed up I’m not sure if they came while we were out but when we came back the refrigerator was still warm. This issue was never fixed up to the day we checked out. It was very disappointing as I had baby food that needed to be refrigerated.
The blinds in the bedroom do not block out any light at all and our room was opposite a parking lot which head very bright lights all night long it was so hard to fall asleep I hope the property can have better curtains or blinds.
Secondly, I’m not sure if I missed it somewhere about them not offering house keeping, at least there’s a washer and dryer so I just washed the towels on my own. We stayed 6 nights and no one ever came to refresh the rooms or even add more toilet paper or garbage bags.
The floors were visibly dirty and dusty like they haven’t been vacuumed in months.
The 9th floor common area was so filthy, the toilet was so dirty and smelly, the couch was so dirty I couldn’t even sit on it.
The central cooling/heating system makes a strange long noise every now and then and it kept waking up my child. I could find any way to turn it off and that was very frustrating."
"I planned a romantic get away weekend and paid for a king sized bed for me and the missus in advance. Upon arrival, they just said ”Oops, they over sold the rooms again, no King size bed BUT we'll give you a free upgrade and you can have 2 smaller beds...call Chris Head of Ops if you have a problem with it”. There was no working # for Chris on the card they gave me for him. When I asked for an extra blanket, I recieved the infamous ”brown blanket”. It was completely crinkled, unfolded, a sand paper like texture, that actually was hard to unfold...it was stuck to itself and made like a velcro sounds as you peeled it apart...totally unusable...can't believe they still give this blanket to people. Otherwise, room was solid, employees were very nice and Chris was nice when I met him during check out."
ผผู้เข้าพักThis hotel is located near Penn. The restaurant downstairs is average. For parking, the nearby parking lot is $24 a day and you need to walk a distance. The room is average, but the attitude of the staff is very enthusiastic. The best choice for breakfast is WAWA. The food in this chain supermarket is cheap and delicious. Be careful not to exceed the time limit when parking on the roadside. There are surprisingly many law enforcement officers here.
ผผู้เข้าพักWonderful location, within walking distance from all the main attractions of the city. The rooms are also decent, pretty good price for what you get.
ผผู้เข้าพักGreat and reliable stay! The staff was friendly and our room was clean, and the standard American breakfast was hot, fresh, and exactly what we needed to start the day. We would definitely stay here again for a comfortable, hassle-free trip!
ผผู้เข้าพักThe main advantage of 4211 Suites is its location. It is a practical option if you need to stay close to the University of Pennsylvania campus or nearby academic activities. For a short one-night stay, especially if you are in a rush, it can work.
That said, it feels more like a basic student accommodation than a proper hotel. The staff at the counter were generally polite, though communication was sometimes limited, so service may feel a bit uneven.
The room was spacious enough, but it had a noticeable humid smell, which affected the overall comfort. The breakfast area is very limited, and I would not recommend paying extra for it. The food options were basic and not good value for the price. I also found the use of plastic plates and cutlery frustrating, especially with hot food, as it felt low quality and uncomfortable.
Overall, I am not making a major complaint, but I do think the property should invest more in the quality of the rooms, breakfast, and basic items provided. Given the price charged, the experience could be much better. It may be acceptable for students or longer basic stays, but for adult travelers expecting hotel-level comfort and service, I would only recommend it for a short stay.
ผผู้เข้าพักВ этом отеле хороший персонал, но ужасный шум в номере. Помимо кондиционеров есть принудительная вентилияция, которая дует прямо на кровать и шумит, как реактивный двигатель. Отключить её нельзя, поэтому все ночи были большим испытанием. Так же в коридоре в 5 утра все время было шумно из-за уборки мусора.
JJulie LevineThe hotel was not up to snuff. There was some kind of sports team staying there,, and only 2 elevators, so there was a line to wait for the elevator. There was also only one person at the desk, so, again, a long wait for check in. When I said, ”Gee you really need help here,,” the woman said ”No, I'm fine. I've got three kids, I can handle this!” (Well it wasn't you I was concerned about, lady!) Also, the parking cost $25, otherwise you can park on the street (absolutely no spaces!), or go down the street to a paid lot. The room was adequate, the place was clean, but it was definitely not worth the high price.