Friendly and helpful front desk staff. The room was great, but the shower could be better designed. It is almost impossible to turn on without getting wet with cold water.
There was no buffet breakfast and was explained clearly what to order what not to order, even through I had breakfast included in booking, when I ordered food waiter is like you need way big plate. That was rude comment and I end up not eating breakfast and left, money wasted. Never staying here again.
TThanyalakI like the lobby close to Eastman School of music  pretty good location  and has hot water very luxurious and yummy Japanese restaurant nearby and some light snacks for free come get your money worth but no breakfast sadly