Caveat: I’m used to nicer places. The room was far below what I’d hoped for. Housekeeping either needs to be paid more so they do a thorough job OR hire new housekeepers because when I find HAIR in the bathroom, bathtub, floor, clogging the shower/tub drain I start feeling sick and really upset. The sink doesn’t drain for ages. The toilet came close to overflowing several times. I’m talking about my son only peeing, flushing the toilet and it came so close to overflowing that my disgust meter elevated. We were about to head out to a concert and the toilet started to come close to overflowing. I pick up the phone to ask for maintenance and (clutches pearls because what did I expect? 😩😂) the PHONE doesn’t work. REALLY? I had to call the front desk from my cell phone. After 15 minutes went by and no maintenance person came to fix the toilet, I walked to the front desk and kindly asked again. Another 10 minutes and that was taken care of. Let’s talk bed! I’m assuming it’s been here for decades. My entire body hurts from the zero support, springy bed. The floor. Either they don’t mop or they mop with dirt. Feet and socks filthy from walking in here. The people who work here are helpful and kind. They deserve the single star because this is a dump, the hotel gets two thumbs down, zero stars, do not recommend. So have I convinced you to stay here so you can suffer like we did? Ha! Truly - I don’t even want to come back to Tahoe because this turned me off so much.