Very nice staff I love the bar and small Cafe I really love the fire pit area and the room was very nice and clean comfortable beds I would definitely recommend this hotel to anybody traveling
This is one of the best hotels in Chattanooga! Service is always great, restaurants have good choices with very good food and the rooms are clean/comfortable. It is central located and I love an early morning walk in this beautiful city!
This hotel was in a wonderful location. We were in walking distance to lots of good eateries, the aquarium and the river walk. The front staff that we encountered were always kind to us and helpful. We booked a double room and it was nothing spectacular about it. Clean but not spotless. It was comfortable enough to enjoy a weekend getaway as a family. I did notice there was some sort of pink stain in the tub and some shed hair…I just cleaned it out before we used it. The WiFi was good, so we were able to do homework and check emails. All in all, not a bad place to stay! The pool area was nice for the kiddos!
ผผู้เข้าพักWow Wow Wow what a hotel - Service was excellent - The Room was extra clean and stocked with towels -
The staff were extra special - Duan , Melchia, Maya and Julio helped with our luggage - Nice young man,
What a room - Amazing and the hole expierence and ambiance of the Hotels is really special -
Defiantly recommend this one
ผผู้ใช้ไม่ระบุชื่อVery clean room, quiet. Initial greeting very nice (Manager). Restaurant is really just open bar concept. Bartender couldn't care less about friendliness or service. Wasn't speaking to any of us seated at the bar. No name tag. No greeting, or true service. Ordered wings for dinner. Arrived on plain plate, cold, side container of dipping sauce. Not impressed. No offer of ”anything else?” etc. Turned TV's onto sports but no volume. As if anyone is into leg volleyball? Indoor pool is UNHEATED, slick flooring as is the pool deck. Could not enjoy it at all. Pool needs to be declared UNHEATED! Had to interrupt desk clerk at checkout (she was texting on her phone). No questions as to how was stay, etc. Very disappointed, needless to say. Will not be staying there again..
ผผู้เข้าพักThe bed covers were for a queen bed however the room had a king bed. Surely housekeeping would have noticed the covers didn't cover the bed! There were 5 tissues in the dispenser. The window shade would not open. The bed frame hit the back of our legs when getting in or out of bed. The mattress needs to be replaced as there is a hump in the middle. This is the 5th Tru hotel we have stayed in & this location doesn't measure up to what we have come to expect from a Hilton property
ผผู้เข้าพักWould have given them 5 happy faces for the swimming pool BUT it was only open from 9 a.m. til 10 p.m. We didn't get to swim because of the time limitations. 👎 I was so disappointed 😞
But and on a different subject, and more importantly, i suppose, is the bed was so very comfortable. We had a good night's sleep. Which is what is the main thing one looks for in a place to sleep. So thumbs up for the mattress!👍👍👍👍👍
Everything was clean and well maintained.
We were pleasantly surprised by the charming woodsy view from our room window! 😊👍
We loved the shower walls. So much so we may decorate our home shower with it.💖😉
ผผู้เข้าพักI was there for only one night, and the housekeeping staff started banging on my door early in the morning, waking me up to ask if I wanted my room cleaned. I was very annoyed, because I needed as much sleep as possible for my long road trip. Why on earth would anyone think I needed my room cleaned for a one-night stay? It felt like they were checking to make sure I did not oversleep or accidentally overstay, which was completely unnecessary and extremely frustrating.