ผผู้เข้าพักI absolutely loved staying at this hotel. From the moment I walked in, the whiteness of the entrance, staircase and reception area was wonderful and it was so clean! The staff was very quick and courteous while checking us in.
When we entered our room, it was a delight - spotless, gorgeous cushions and good windows. We were so happy. We had an extra bed added which did make the walking space a little less but since we were out most of the day, it didn't matter.
We stayed for 6 days and in that time they responded to all our requests quickly and efficiently.
The bathroom was super spacious and we loved the big tub, especially in the winter when you want to have a hot bath!
The reception staff was very helpful with directions, booking a taxi, and in addressing all our questions.
The breakfast staff was also very helpful and polite.
There are 2 negatives I noticed - the breakfast plates were sometimes dirty and i had to request the staff for clean plates. And the shower curtains should be cleaned.
Overall its an amazing hotel and we will definitely stay there if we go back to StP.
The location is phenomenal, cant get better than this!
One tip- breakfast is good but exactly the same every single day, there is nothing new and no change, so if you like some variety, there is a breakfast place opposite. You could go there sometimes.
Definitely a highly recommended hotel!
AANUBHAV2386We stayed for 3 nights in Saint Petersburg. So 1) location: The hotel is in a quiet locality and is almost unrecognizable. Does not look like a hotel from the outside 2) Staff support: The staff speaks minimal english 3) Service: The hotel does not have breakfast or a restaurant, but there are restaurants and cafes within walking distance (10 minutes), so workable; and the elevator makes quite a noise, but it's workable/safe. 4) Overall experience: Bad - Mediocre: No one helps you out with the luggage, even when they see you are struggling. I am not sure if that is the norm here in Russia. no courtesy, no support/ no extra help for any sort. I guess kindness is chargeable in Russia. Not just this hotel, every hotel we stayed in Russia, I saw no one helping families or even asking for help. Just cold, transactional behavior.
AAna_leela_gameRating: 7/10. Top location, but mind the shared facilities!Pros: Unbeatable location just 3 minutes from Moskovsky Railway Station and the Galeria mall. The loft-style design looks great, it’s clean, and the Wi-Fi is fast. The contactless self-check-in via electronic keycodes works seamlessly. There is a cozy shared kitchen area equipped with a fridge, microwave, kettle, tableware, and complimentary tea/coffee.Cons: There are only 2 toilets and 1 shower for 7–8 rooms. When the place is fully booked, waiting lines are inevitable, which can be frustrating. Soundproofing is weak due to thin walls. Check-in and check-out times are strict (strictly from 2:00 PM and before 12:00 PM respectively). Since it's fully contactless, early arrival or late departure is hard to arrange, so plan your transit carefully.
ผผู้ใช้ไม่ระบุชื่อVery clean hotel and pretty good location, friendly staff. I arrived early at the hotel, but since they had a free room, they let me in at 12pm. I was grateful for that. The room is clean enough. The cooler with a water is located near the reception( has hot and cold water). They also have a restaurant with breakfast, lunch and dinner (quite a lot of people were there). Unfortunately, I didn't have time to try, but ... I think that people went there for a reason, and most likely they offer decent food, which they cook themselves. For that kind of money, I think it's a very good option.
I want to note that the sound insulation between the rooms is not very good.