The hotel location is good, close to oriente.
It looks nice from outside, however the room has a couple of issues. The air conditioner has control for fan speed, but it doesn't work, so it will be either on or off, and when it is on, it is very noisy, you cannot sleep.
I have been staying at other hotels, their air conditioning are much quieter. Second, there are not enough power plugs, we have to unplug the tay lamps to charge our phones.
I will not recommend this for hotter season
I was staying here during the power outage, the staff are lovely and really took good care of us. Despite the outage, we still have electricity. Managed to sleep confortably aftwr that long walk fr the city center.
It was a great experience. The hotel staff were very friendly, especially the first staff member who checked me in — he really made me feel warmly welcomed. The room was spacious, and the bathroom was large as well.
The best part of the hotel was the breakfast — it offered a wide variety of options. I especially liked the fresh orange juice squeezer where you can press your own juice; you don’t often see that in other hotels.
The only drawback is that the location is a bit far from the city centre, but there’s a Lidl supermarket right in front of the hotel. Overall, this hotel is an excellent choice if staying close to the city centre isn’t your main priority.
Неплохой отель в 3 минутах от жд вокзала Ориенте, немного удивил завтрак, так основной ресторан как я понял сейчас на ремонте, то завтрак выдают в ланч боксах, которые можно брать с собой в номер, а можно завтракать в комнате для завтраков, там стоит кофе автомат, вода и чай..
My experience in this hotel was amazing, very clean, good food and friendly staff.Location is very strategic that in a walking distance you can find any thing.
ผผู้เข้าพักOverall, we had a pleasant stay.
The hotel staff were extremely friendly and helpful. The room was spacious and comfortable, and the location is excellent — very close to the метро station, with many bus routes nearby that make it easy to get to different attractions.
However, there are a few drawbacks worth mentioning. Housekeeping was quite basic: the staff only made the bed and refilled the water. Coffee supplies and towels were not replaced, the floor was not vacuumed, and overall cleaning felt minimal.
Another issue is noise. Possibly because there is no carpet, sounds travel easily. You can clearly hear people walking or dragging suitcases upstairs, and when the neighboring room closes their door, the vibration can be felt inside the room.
Despite these issues, the hotel has strong points in terms of service, room size, and transportation convenience.
SSalopian125The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away.
The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition.
In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo!
I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed!
It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable.
It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that.
The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal.
Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.
SSilcreLas instalaciones y la ubicación estupenda.
Lo malo fue las obras que no nos dejaron dormir, eran las dos de la mañana y estaban con radiales, herramientas y golpes
ผผู้เข้าพักI booked this hotel cause it a close location to many things around in Lisbon. While it is not a fancy hotel, it serves well for solo travellers and families. The room was very spacious and the AC worked well. The cleaning service came every day and left the room clean and fresh. Breakfast was included with our stay, and it was a usual hotel breakfast. You could pick from hot items such as scrambled eggs and meat products like beans and sausage or bacon. On one day they also had mushrooms. Then of course the bread variety and some pastry items such as croissant and muffins. Cheeses, yoghurt and fruits as well cereals were available. Eating breakfast at 10 AM usually filled us up for the day and we hardly ate lunch outside. The staff was friendly and when we requested an iron they provided that with no problem. The room had a small safe for valuables when we left for the day and plenty of storage space for the clothes and suit cases. The bathroom was very nice as well, lots of counter space and even a clothing line across the tub to hang some items to dry if you had to was a shirt or socks. The hotel is located across small soccer practice field so from our balcony we could watch people play some soccer games. Be advised the hotel is very close to the airport (about 10 min) so there was noise from planes but hardly noticeable. During our stay, 2 of the main elevators broke and were not usable but luckily we were on the second floor so taking the stairs was easy but they do have other elevators available. And for anyone not looking to leave the hotel for lunch or dinner, they provide plenty of dishes in their restaurant and bar area. But just a few steps around that area, you will find great places to eat such a Turkish restaurant with a 10 page menu I highly recommend to try.
WWariyukiI won’t recommend this apartment though it is only less than 10 mins walk from the Martim Moniz metro station and the city centre.
The apartment is located at the back alley of some old buildings. There were a lot of homeless people and wanderers at both ends of the alleys. The most unacceptable thing was that the alley was stinky with the very bad smell of urine and garbage. Since the apartment is inside the alley that car cannot go inside, even we took Uber, we still need to walk 2-min from either end of the alley to the apartment.
Unfortunately we were assigned with a room on the ground level of the 4-storey apartment. To be exact, the room was slightly below ground level, meaning that we could see the feet of the people walking on the street through the 2 windows of our room. It was also a bit noisy when people talked on the street, parked their bicycle right at the windows of our room. Obviously we couldn’t open our windows or curtains, meaning that it was like staying in a room without windows. We have asked for a change of room. Since we were staying there for 7 nights, we also didn’t mind to change for only a few nights in the middle of the stay, however we were not provided with any option to change our room even though we booked this apartment 4 MONTHS ago (not the last minute customers).
Besides, the sound proofing of the apartment was bad. We could hear everyone talking outside. Since it’s the ground floor unit, there were more people passing by and going up to different floors and in and out the building, all sounds were quite annoying especially during the late night. Among the 7 nights, there were also 2 nights having some sorts of alarm in the mid nights for over 30 minutes. All these issues were very disturbing too.
Adding to it, the bed and pillows of the apartment were too hard and not comfortable to us. We didn’t have any good sleep unfortunately.
Nevertheless the interior of the apartment was fine, spacious and clean. Decoration was modern, daily house-keeping was also fine. There were aircon, washer and dryer, a basic coffee filter machines but not Nespresso coffee machine.