Overall a fantastic stay at Suntal Residences .The staff were friendly, rooms were clean and comfortable, and the location was perfect for our trip. The only issue we had was the WiFi—it was slow and kept disconnecting, which made it hard to use for work or streaming. Aside from that, everything was great, and we’d happily stay here again if the WiFi is improved in the future!
First time in Bacolod. Seamless check in and check out. Location wise - lots of restaus and cafes nearby. Ayala mall also near. There’s also a restau downstairs. - serves good food too. Have laundry service as well.
Avenue Suites Hotel Bacolod offers a decent stay for short visits. The location is convenient and accessible to nearby establishments, which is a plus for travelers. The staff were generally polite and accommodating, making check-in and basic requests smooth.
However, the facilities could use some improvement. The room amenities felt a bit limited, and certain areas of the hotel appear to need maintenance or upgrades. While it’s not a bad place to stay, it may not fully meet expectations for comfort and convenience.
Overall, it’s an okay option if you’re looking for something simple, but there’s definitely room for improvement.
We had a nice trip to Bacolod and stayed at Acacia Hotel for 4 nights. The people are very warm and they always greet guests and the service is excellent. Breakfast buffet is good and included with our accommodation which is very affordable with the amenities as well with wave pool. We also enjoyed the massage that we availed. There is just one thing that the management must address, the ac had a disturbing sound and I hope they would fix it. The location is good because it’s very near the mall. Overall we had a good time staying at Acacia Hotel Bacolod.
Overall, the staff were very professional and accommodating. But didn’t like the food that much. I also hope their breakfast is available for online booking.
We booked here for 2 nights and our experience was great! The staff are very professional, helpful and courteous. The sound proofing can use a little bit of improvement though because we can hear late night laughing in the hallway and outside the door by other guests. Over all it was fun and convenient stay.
TTracing the TraceysWe enjoyed our quick getaway thanks to this hotel being in the heart of the city. We arrived early in the morning and I was so surprised they were able to check us in at 9AM. Superb! The room was pristine and breakfast choices varied. Although, I hope they had more protein than just bacon and sausage, perhaps something less processed. But regardless, I enjoyed the other options and the bacon, yes. Pool is 4ft deep so I didn’t have to worry about my shorty self, lol.
Oh and our room had the lagoon view so that was nice. It would have been nicer if they had the fountain lights at night though. Perhaps another time.
Would love to come again should we visit Bacolod next time.
EEmma L.Nice room with good size. Nice restaurant on the second floor with good food. Nothing spectacular but no complaints either. Hotel staff was friendly and helpful. One big downside--the street noise was excessive. The main thoroughfare had big container trucks passing through round the clock. The noise insulation was non-existent. Huge room windows which would've been nice to let light in also let much street noise. We were sensitive sleepers and it really bothered us even from the 3rd floor. We tried to ask for a transfer to the other side facing away from the street but they were fully booked. Although I wonder if it would've made much difference since the building was narrow and the other side would've been only a few meters farther from the street. Sadly, I won't be booking again if I had other options.
MMaxx SteelAt first I was hesitant to book again in this hotel due to my previous experiences with their branches particularly the very basic amenities they offer, but my recent booking on this newly renovated hotel changed my impression. Definitely worth booking and the rooms are much more nice and location is best especially for those planning to head north of Negros.
ผผู้ใช้ไม่ระบุชื่อClean, near malls. The staff were incredibly friendly and helpful. We particularly enjoyed the comfortable beds but the water has a bit of a rust smell. The hotel's location was also very convenient, making it easy to explore the city. We would highly recommend this hotel and would definitely stay here again.”
ผผู้เข้าพักEverything was handled professionally the moment I checked in. The front desk was all smiles and was happy to assist and get everything ready for us to settle down in our room. Front desk team were very approachable kudos to all of them including the Guard and the buttler. I ordered at Twist Cafe and let it delivered through room service it came at the right time and the waiter who served the food was kind and friendly as well. I lovd how everyone was really passionate on their jobs, an excellent compliment to all! I like the breakfast set up at AZUL with the mellow relaxing music and the view of the pool and rooms feels really like I'm on a vacation. The only thing that was off was the internet or wifi connection in my room it was on and off I booked because of a very important interview so I was expecting to have a high speed connection in the room I hope next time make sure your wifi is stable and consistent.
Nevertheless, Thank you and Good Job Team Sugarland!
TTrisha BeltranIts a wonderful getaway malinis naman mabango yung Linens. Subrang luma lang noong table under the tv daming crack and dents. Naka smart Tv natin hindi ka ma bobored dahil my YouTube.
I like it kasi malapit sa SM, 15pesos lang each nasa SM kana wala pang 1km. Approachable naman mga staff, sya pa nag take photo sa amin since Valentines noong time na yon
Include: toothbrush,Colgate,shampoo,soap,comb
Which is wala sa iba.
TTaehyungshieThe place was good. However, accomodation wise, it was stressful. The owner of the unit did not provide us the room number so the front desk personnel had to scour all sources to find the right unit. It was not organized properly and owner did not communicate prior to our arrival. We had to get the keys from a locked mailbox. So imagine the hassle and difficulty of reaching out those keys and keycard which were not inside the pouch. It was stressful.
The first thing that greeted us upon entering the unit is a broken mirror on the table, incorrect wifi password and complicated door locks.
We had to ask the receptionists downstairs for the owner's contact number so that we can have a wifi access.
Lastly, we hate it that the pool is only open from 6am-9pm. I mean, can't you make it accessible until 11pm at least for some guests prefer to swim late in the night.
Overall, it was an okay experience. Will come back but will not rent tge same unit because the owner is irresponsible and inconsiderate. We wanted to de stress but checking in was not smooth sailing given the fact that it was expensive but paid beforehand.
P.S. Please tell the owner to be give extra care to the guests and not be a burden.
ผผู้ใช้ไม่ระบุชื่อThe air con was not really working that well, no (toothbrush, toothpaste, soap nor shampoo was there) like indicated in the e-receipt. The service was not really that urgent when it comes to costumer’s needs but overall, it’s good for the price. I hope the service will be much more attentive.
ที่พักที่ดีที่สุดบางแห่งในบาโคลอด ตั้งอยู่ใกล้กับสถานที่ท่องเที่ยวยอดนิยม เช่น The Negros Museum และ Bacolod Public Plaza ซึ่งช่วยให้เข้าถึงสถานที่ท่องเที่ยวหลักและสิ่งอำนวยความสะดวกต่างๆ ได้อย่างง่ายดาย