The hotel is old and hot water comes sporacdically. The surrounding is noisy even after midnight.
Buying shampoo is easy from oxo shop but slippers and body wash are difficult. I cant even buy apples and oranges. Water is not provided.
This place was just stunning!
Like being in a old palace
The furniture and fittings were all beautiful and the bed was so so lovely I had a great sleep
Communial areas we also stunning
Staff super lovely and it’s felt very safe there
My new spot 100% when I’m in the city such amazing value
I booked at the Exe Alameda Hotel for 3 nights starting on Friday, December 26. I was charged an additional $155 USD solely because the reservation stated two single beds, and I was traveling with my wife and my daughter. My daughter is 7 years old. I was charged extra for adding a third bed, which I consider was unnecessary because we could comfortably fit in the two beds, and I was also charged for a third person. They told me I had to pay because we were three people. Since I was very tired from the trip and did not want to move to a new hotel, I was forced to pay that amount. If you are going to use the Trip platform, I recommend carefully reviewing the conditions and/or services that each hotel offers.
AAndressojedaHotel perfecto para familias, muy central en la mejor zona de Ciudad de México. El personal y la limpieza es excelente, el desayuno es perfecto! Todo nos encantó!
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
ผผู้เข้าพัก과테말라행 에어로멕시코 타고 멕시코시티에서 23시간 경유라서 예약한 숙소에요. 공항에서 전철타고 갈수 있는 전철역인근 입지라서 너무 좋았어요. 호텔은 3성급이상의 수준이에요. 객실도 넓고 옷장도 넓고 욕실도 깨끗합니다. 직원분들 모두 친절. 저희방이 층간소음이 살짝있어서 한밤중에 좀 불편하긴 했지만 엄청 거슬리는 수준은 아니었고요. 커피포트가 없는게 너무 아쉽더라고요. 커피를 너무 마시고 싶어서 1층 식당에 가서 따뜻한 물을 얻어와서 마셨네요.
침대 퀄리티도 좋았습니다. 대체로 만족스러운 곳입니다. 시내 관광중심가 말고 조용한 도심지역 원하시는 분들에게 추천합니다.
RRaul G.NUn hotel muy seguro , he llegado ya en tres ocasiones para realizar salida aerea internacional y van y me recogen al aeropuerto, tienen ese servicio agregado y sin costo dolo con una propina al chófer lo recomiendo.⁹
TTereHernandezMuy Bien Lugar para quedarse. No se oie mucho El ruido de afuera, esta Todo muy comodo y las personas de recepcion son muy amables. Solo de repente se oien las puertas o regadera de Los otros cuartos
ผผู้เข้าพักGreat hotel to stay at if you arrive late in Mexico City. Service was welcoming and friendly. Very nice room with great insulation, so I didn't really hear all the construction going on at the airport. Very pricey, but worth it if your other hotel in the city doesn't have a shuttle service to pick you up late at night at the airport.
ผผู้เข้าพักI recently stayed at this hotel and was thoroughly impressed with the experience. We arrived quite late, around midnight, but the staff were accommodating and made the late check-in smooth and hassle-free. Security was present at all hours, which made us feel safe throughout our stay.
The apartment itself was modern and very well-equipped with all the utensils and facilities we needed, making it easy to prepare meals and feel at home. Everything was spotless and smelled wonderfully fresh the moment we walked in.
Overall, I’d highly recommend this place for anyone looking for a clean, secure, and comfortable stay with great amenities and friendly service.