The hotel is conveniently located and offers good value for the price. It appears to have been recently renovated. The front desk staff were friendly, welcoming, and professional; they kindly assisted me with ticket booking and provided useful local information. Room cleanliness was better than average. The hotel also offers on-site laundry services at reasonable rates, which was very convenient.
The only downside is that there is no elevator from the lobby to the first floor, so I had to carry my luggage up one floor before accessing the elevator to my room.
It is a beautiful hotel with a beautiful view. However, walls are thin and you can heard a lot of noise. It is not easy to get there because it is located almost in the top of the mountain. Another good thing is that the restaurant closes at 10pm and food is good and cheap. We didn’t find the swimming pool since we stayed just one night. It was a nice stay by the way and breakfast was good.
PD: We booked double room that it is supposed to have a king/queen bed but it was two individual beds put together.
The best location close to the temple and to the show. The staff was very nice and help us with everything. The room is beautiful that let us feel the vibe of Sri Lanka. Recommend.
ผผู้เข้าพักI would like to report an incident that happened in the restaurant.
A large and arrogant staff member refused to let me sit at a larger table, saying it was reserved for four people. After our conversation, he deliberately placed a “Reserved” sign on the table.
Since no guests arrived, I later asked him again and he said the four guests would come at 21:30. However, the restaurant closes at 22:00, so this explanation did not make sense. In fact, no guests ever arrived.
When I asked other staff members for his name, they told me it was Sammy.
I was very disappointed by this dishonest behavior. The front desk staff at this hotel are excellent, so it is unfortunate that this experience in the restaurant left such a negative impression.
I visited this hotel as part of a preliminary inspection for a group tour. However, since there is a staff member who would casually lie to guests, I cannot guide my group to a hotel with such dishonest service. Therefore, I have decided not to include this hotel in our tour plans.
ผผู้เข้าพักVery pretty and nice resort with mountain view. Friendly staffs and super super nice breakfast.
However, it is too fat away from Kandy city center, you have to pay 1500+ rp for each ride, and most tuk tuk drivers don't prefer to go to this place. The google map shows wrong way and the team knew about this, but informed us just on the day of arrival, making this journey even harder.
ผผู้เข้าพักA Hidden Gem – Perfect Honeymoon or Quiet Getaway
This place is truly a hidden gem. It was the perfect spot for a honeymoon couple or anyone looking for a peaceful, quiet getaway.
Travel tip: From Colombo, you can catch a direct bus to Nuwalapitiya. We didn’t know this and went via Kandy, which made the journey longer than necessary. If we had known, we would have taken the direct bus—it’s much easier.
Ps:The bus ride is phenomenal—very beautiful views along the way and very cheap.
The property is located on a hill and is naturally beautiful, surrounded by trees and birds whose songs make the atmosphere even more serene. It does get a bit cold at night, but it was the perfect kind of chilly—cozy and refreshing.
Our room had an amazing view, making it even more special. The stay itself was perfect for our honeymoon: very cozy, comfortable, and clean.
The staff were amazing, especially one gentleman at the restaurant (I didn’t catch his name, but I want to mention him). He went above and beyond to help us and was incredibly sweet and warm-hearted—it really made our stay special.
A small note: we noticed the pool looked a bit dirty, which some other reviews also mentioned. However, it was clarified in the pool area that they use natural spring water without chemicals, so this is expected and actually a great eco-friendly approach. But This hotel needs some love because this is a very nice place.
Another small note: there were some insects, like cockroaches, but that’s expected when staying on a hill in the middle of nature surrounded by trees.
Overall, this was a truly wonderful experience and a perfect spot to relax, unwind, and enjoy nature. Highly recommended!!
ผผู้เข้าพักThe Good
The standout feature of The Coffee Bungalow is undoubtedly its staff, particularly Adrian, who went above and beyond to ensure our stay was enjoyable. Everyone we encountered was attentive and genuinely warm, making us feel well cared for. The food was another highlight—delicious and thoughtfully prepared. A particularly nice touch was when they packed us a complimentary to-go lunch for our train journey out of Kandy, which was a pleasant and unexpected gesture.
The Bad
The lack of air conditioning was a notable downside, especially given Kandy’s humidity. While the property has a charming colonial feel, the absence of a solid door between the bedroom and bathroom was an odd design choice. Although the toilet and shower do have louvered doors, privacy is somewhat compromised. Another issue was the challenging entry system—we found ourselves locked out one night, which was frustrating and inconvenient.
The Ugly
Unfortunately, the biggest drawback was the ant problem. While some level of bugs is to be expected in a tropical setting, the sheer number of ants, particularly in the bathroom but also in the bedroom, was hard to ignore. It definitely impacted our overall comfort.
Overall, The Coffee Bungalow has a lot of charm and some truly wonderful hospitality, but there are a few quirks and inconveniences that might not suit every traveler. If you’re prepared for a bit of rustic charm and can handle the lack of AC and privacy, the warm service and great food may make up for the downsides.
CcnphoebeAn exceptional stay at a lovely hotel. Great pool, fantastic views and really good dinner buffet which was fairly priced! It is quite out of the way - 20 minutes out of town and not walkable - but this is necessary for some unrivalled views, the best in Kandy!
ผผู้เข้าพักThe owners and employees at this hotel are so, so lovely.
Unfortunately their hotel is not. I almost feel catfished as many of the photos highlighted the bar and pool party atmosphere. This was not the case - the pool was a decent size but in the shade and I actually didn’t see anyone in it. The pool party drinking shots I highly suspect were perhaps not a genuine source.
The same goes for the bar which is massive and attended to by several lovely young, bored gentlemen as both times I popped up (once for dinner) I was the only patron. Again no party atmosphere or even people - which is a shame as it is a big venue.
Fortunately next door was another venue for some decent cocktails and music which saved the boredom somewhat.
The bedroom was a decent size with a small fridge (but didn’t work), the bathroom was small, felt dirty, no hand soap or soap for the shower (apart from leftover previous occupants - and that was gross).
The pressure was poor making showering difficult and there was plaster on the floor from some damage - not cleaned up.
The bed was massive and comfortable with air conditioning and a fan so sleep was good.
Finally, and to repeat, the staff were lovely. Very hospitable and the location is about a ten minute walk to the Sacred Tooth Temple and Kandy Lake. So great location.
Would I stay there again - no. Would I pop in to say hello to the owners and next door for a cocktails - possibly!