Excellent service, food quality and cleanliness. Value for money. The amenities were top-notch—comfortable beds, fast WiFi, and a stunning view from the balcony. The food at the restaurant was delicious, with a great variety of options. The hotel’s location was also perfect, making it easy to explore the area.
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Discovering Kolkata becomes even more accessible, thanks to the car hire amenities provided at the hotel.Parking is accessible, supplied by the hotel for guests who arrive by car.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service and room service enable you to maximize your stay in the room.In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with blackout curtains to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water and a coffee or tea maker. It is worth noting that certain guest bathrooms feature toiletries and bathrobes for your convenience.
ผผู้เข้าพัก2024.09.19
Good very nice behavior of the staff. Food was little spicy. Eggs given in complimentary breakfast is kept in refrigerator a day before. So it is cold, can't give to children.
The City of Joy เป็นที่พัก 3 ดาวซึ่งมีทำเลที่ตั้งอยู่ในโกลกาตา ห่างจากวัดเจ้าแม่กาลี โกลกาตา 6.1 กม. และห่างจากสถานีเมโทรพาร์กสตรีท 7.9 กม. ที่พักนี้ตั้งอยู่ห่างจากพิพิธภัณฑ์อินเดีย 8 กม. ห่างจากศูนย์ Nandan 8.1 กม. และห่างจากสถานีรถไฟ Sealdah Railway Station 8.4 กม. ที่พักนี้มีบริการแผนกต้อนรับตลอด 24 ชั่วโมง บริการรับส่งสนามบิน รูมเซอร์วิส และอินเทอร์เน็ตไร้สาย (WiFi) ฟรี ห้องพักมีสิ่งอำนวยความสะดวกอย่างเครื่องปรับอากาศ โต๊ะและโทรทัศน์จอแบน และบางยูนิตที่ The City of Joy มีระเบียง ห้องพักทุกห้องมีตู้เสื้อผ้าและกาต้มน้ำให้บริการแก่ผู้เข้าพัก ที่พักนี้ มีห้องอาหารซึ่งเสิร์ฟอาหารจีนและอินเดีย และสามารถแจ้งขอรับตัวเลือกแบบฮาลาลได้เช่นกัน อนุสรณ์สถานสมเด็จพระนางเจ้าวิคตอเรีย อยู่ห่างจาก The City of Joy 8.7 กม. ส่วนสนามกีฬา Eden Gardens อยู่ห่างจากที่พัก 9.3 กม. สนามบินนานาชาติเนตาจิสุภาสจันทรโภส อยู่ห่างออกไป 19 กม.
This hotel is truly customer centric,the room provided to us had an issue with the AC, as soon as we reported this, they changed our room within next 2 hours. The behaviour of all the staffs are very professional and helpful. Also, its location is a plus, being situated just 5 mins walking distance from Gariahat market. Thanks Basera for providing an enriched experience.Will visit soon, again!
ผผู้เข้าพักHotel was clean and beautiful. Staff was friendly and helpful. Ms. Kusum was very kind and professional and even changed the room according to our need. Breakfast was with good spread as usual for JW standards. Only setback, too many guests. Crowded during breakfast and lobbies were filled with people due to weddings and events. Otherwise service, amenities and pool areas were all lovely. Satisfied, No regrets
RRatish AgrawalDear Trip.com Team,
I recently completed my stay at Fairfield by Marriott Kolkata, booked through your platform. While the booking process and stay experience were satisfactory, I would like to highlight a concerning pricing discrepancy.
The rate quoted on Trip.com was approximately 40% higher than the price offered directly by the hotel for the same room category and stay dates. This difference is significant, and frankly unexpected, especially considering that I am a Diamond member with your platform.
As a valued member, I expect Trip.com to provide competitive or preferential rates, not higher than what the property itself offers. I request a review of this pricing inconsistency and an explanation of how such a large variation occurred.
I appreciate your attention to this matter and look forward to your response and a resolution that ensures better transparency and fairness in pricing for loyal customers.
Kind regards,
Ratish Agrawal
MMEHFOOZ ALIExcellent services although felt that some mosquitoes were there. Otherwise it was a good stay. Breakfast was awesome and staff is super friendly and helpful. All together highly recommended to stay.
GgerardVery friendly staff and good location. Although 3 stars is a bit high. It is rather 2,5 stars. Breakfast was a good start of the day, continental and Indian. Room was small and old, ac noisy. But who cares; you don’t go to Kolkata to stay in your room. On the roof was a terrace where you can eat and drink. All in all great stay. Will definitely come back next time
RRinku SophieWe stayed at The Peerless Inn, Kolkata for two nights. The overall experience was pleasant.
The room and bathroom were excellent—clean, spacious, and comfortable. A special thanks to Ms. Neha at the front desk, who was incredibly helpful right from check-in and arranged our room very quickly.
We are especially grateful to Mr. Somnath, his hospitality truly stood out. “Thank you” doesn’t feel enough to express our appreciation for his kindness and service.
We also had the chance to try the Aaheli restaurant for authentic Bengali cuisine. Every dish was absolutely delicious. The restaurant manager, Mr. Sanjib, was very warm and made us feel truly welcome.
The breakfast had a good variety and the food was delicious. However, the staff at the breakfast restaurant were not very polite and lacked a welcoming attitude or smiles, which slightly affected the morning experience.
Overall, our stay was wonderful, except for the breakfast restaurant staff’s attitude. We would definitely recommend Peerless Inn for its great location, comfortable rooms, and exceptional hospitality from key members of the team.
ผผู้เข้าพักClose to the airport. Friendly and helpful staffs. Clean and hygienic ambience. Food is superb. Courteous doorman and a very coordinated and efficient team makes this hotel stand out. Will recommend.