This hotel is truly customer centric,the room provided to us had an issue with the AC, as soon as we reported this, they changed our room within next 2 hours. The behaviour of all the staffs are very professional and helpful. Also, its location is a plus, being situated just 5 mins walking distance from Gariahat market. Thanks Basera for providing an enriched experience.Will visit soon, again!
Well behaved and cooperative staff clean and comfortable place to stay, rooms toilets are clean and hygienic food. Late check in experience is also give a comfort staff take order and avail at the night even at 1. 0 am with smile
Rooms are clean with ac and geyser. Both were running. The food you order is average. Bathrooms can be made more clean by changing some of the old fittings including toilet seat and tank. More proper cleaning is needed in the bathroom.
Hotel Pan Asia International provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers shuttle amenities to assist you in discovering your desired offerings in Kolkata.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, bottled water and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.
MMEHFOOZ ALIExcellent services although felt that some mosquitoes were there. Otherwise it was a good stay. Breakfast was awesome and staff is super friendly and helpful. All together highly recommended to stay.
GgerardVery friendly staff and good location. Although 3 stars is a bit high. It is rather 2,5 stars. Breakfast was a good start of the day, continental and Indian. Room was small and old, ac noisy. But who cares; you don’t go to Kolkata to stay in your room. On the roof was a terrace where you can eat and drink. All in all great stay. Will definitely come back next time