Rooms are nice and spacious, people at the front desk are friendly and there’s a water dispenser on every floor. However cleanliness really needs to be improved. It seemed like especially the bathroom had not been cleaned at all after the last guest (stains, many hairs, used bandaids). This is a shame since the hotel offers great value for a low price and the location is good too.
For international guests, please bear in mind that this hotel is very locally oriented, that means no toilet paper (just buy your own) and not every person at the front desk speaks English (just use translation apps). Both of this is fine, but it’s good to know before booking.
A Wonderful Stay in the Heart of Jakarta
I had a lovely experience staying at this hotel right in the center of town. The service was truly five-star—professional, warm, and attentive. The entire property was spotless and well-maintained, creating a comfortable and relaxing atmosphere throughout my stay.
The breakfast selection was impressive, with a variety of delicious options to suit all tastes. Honestly, what more could you ask for? Everything was simply perfect.
Without a doubt, I’ll be coming back here on my next visit to Jakarta
Kamar cukup untuk istirahat, khususnya solo traveler dan tdk bw anak kecil
Pelayanannya bagus banget, staff ramah , fast resp dan sigap membantu
kondisi kamar bersih, ac dingin, syangnya kamar yg sy huni showernya tdk bisa
Tp masih bisa menggunakan kran
ผผู้เข้าพักnice hotel with excellent service. Aei as manager on duty has showing his great services for us as Shangrila guest. It’s really a nice hotel with beautiful green environment and no doubt will be one of our recomended hotel to stay in Central Jakarta. Five star for the services, staff , food and also facility
JJocelyn97We had an excellent stay in Jakarta for 4 days and 3 nights for our birthday trip. Thanks to the front desk and guest relations team for making this surprise happen with the nice drawing in the room❤️. They breakfast was nice althis just a 3 star hotel, but it doesn't matter, we really enjoyed it! However, we can not sleep well in the first night because there are some phone vibrations around at the midnight. Hence, we decided to upgrade the room and it’s much better, spacious room. Really appreciate all the employees has provide a warm hospitality. KUDOS FOR YOU ALL👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
ผผู้เข้าพักThe service is good, the room is clean and tidy, the location is strategic in the city center, the breakfast is yummy, yes, next time I go to Jakarta I will stay here again, highly recommended.