Overall, the hostel is good , the environment is good and the customer service is very friendly. I love the lobby architectural design. Feelin the vibe. The receptionist are accommodating and friendly especially Hari give star for the good service. Aside from the shower which is very hot that you cant even take a shower. Other than that everything is good with the affordable price.
ผผู้เข้าพักThe location is good and the room is reasonably sized but the design of the room is not to my liking. The toilet is completely separated from the rest of the washroom which has happened before but the toilet room does not have a hand basin to wash your hands and the two areas are inconveniently located so it could be a problem stumbling at night.
The room was clean when we checked in but our room was cleaned the next day except for the washroom for some reason. Reported to front desk but no explanation really.
Saw a fan in the closet so the hotel may not have A/C whinch happens in hotels in Europe sometimes. Check that if you are coming in the summer.
ผผู้เข้าพักMy stay at Four Points by Sheraton Edinburgh has been overall very satisfactory. The location can be quite tricky but I did not mind the walk to Princes Street which is about 10 minutes. The amenities provided were good and the staff was very friendly and helpful.
The cleaning staff did a good job but since it is a rug flooring, I found that nails from previous guests were still on the flooring which indicated it needed a proper cleaning process.
The check-out time of the hotel (11 a.m.) does not coincide with that on the site (12 00) but it was not an issue since the staff let us keep the room until 11 30 a.m.
ผผู้เข้าพักAbsolutely amazing. We arrived very late due to heavy snow- they checked us in and organised an extra bed literally within 2 minutes of arriving. The service is efficient and rapid. The gentleman who looked after our room in house keeping was awesome, he helped us settle in and the little touches to make the kids feel special was duly noted.
The manager down on the reception desk was excellent. Everything is managed very well, there is no waiting and the service is outstanding.
The view at breakfast is amazing! Mountains in the distance covered in snow. Our stay was better than expected. Parking ✅ Swimming pool and sauna ✅ Food ✅ Service ✅
The hotel location is convenient and the restaurant space is open plan and cosy yet very busy. The hotel does need some updated but everything works well.
The location is literally next to the zoo and the overflow car park 🅿️ is next to the hotel.
The staff here are outstanding. High praise. Thank you.