โรงแรมใกล้ Basilica de la Virgen de los Desamparadosในบาเลนเซีย

Stayed for 4 nights during Feb and booked the ”studio room”. Load of horse sh*t. May as well have asked a random person if I can stay in their flat. It's an annex built in the middle of tall buildings with no charm/vibe at all. Good look getting a view of the sky. The pictures look fine online, until your in the room and find marks all over the walls, holes and peeling plaster board. Cherry on the cake was having a window which overlooks a white wall. Their entire ”24hr reception” is also horse sh*t. They rely on emails to communicate and I was not sent anything before arriving. In these emails are your codes to the app and building. There is no physical reception its all done through an app you have to download, good luck if you don't have phone data/WIFI. Your put through to a call centre to enter the building and they call the shots. Probably because they're too scared to face people for their crap service so they send the one minion who works there who turns up when she wants and keeps you waiting all day on a holiday you've been looking forward too. So any requests you have wont be dealt with until pigs fly. A room was requested at no charge due to their complete lack of organisation, timeliness a failure to accommodate our needs and provide us with correct information which led to booked experiences to be cancelled. They were unwilling to do so we were forced to pay more. All in all a complete dumpster fire of a hotel with the worst management and organisation I've ever seen. Cancel your booking if you've made one. Don't give them your hard earned money, they don't deserve it.

A hidden gem in Valencia. Very centrally located. Walking distance around the major touristic spots. It is in a private building. Very secure with code to enter the building and then the hotel itself. The hotel is kind of like low-key about six rooms, but the rooms are very spacious and clean and modern with very comfortable, king-size beds and clean sheets clean towels and hot water. The staff is very friendly. It is not staffed all day, but if you’re just visiting the city for tourism and seeing the sites this is a perfect spot to stay if you don’t care about hotel amenities. Extremely reasonably priced, actually very cheap per American standards. Highly recommend if you’re wanting to see the city on foot and have a clean room at a decent price!

This is a small hotel about 15 minute stroll from the centre and a 10 minute walk to the airport metro station. The room was a lot smaller than the pictures show, a tight squeeze when the sofa bed is pulled out and the pillows are lumpy but it was clean, has a good shower and the air-con is silent. The continental breakfast is good and the staff are helpful and friendly. The minibar and snacks provided on the first day are included in the room price but there was only 2 small bottles of sparkling water with 2 cans of beer and 2 soft drinks, no bottled drinking water was provided so we had to go to a shop for that. Overall it’s a nice hotel, I’m not sure of the average room prices in Valencia but for 2 adults and a 14yr old €400/night seems excessive, we assumed that by reserving a junior suite might have provided more space but that could be the standard in this beautiful Spanish city.

Hotel was very centric to our needs, it was close to all the places we wanted to visit, near the bus stop and shops Will consider staying again if I go back to Valencia. Bathroom was a bit uncomfortable since the toilet was in a corner, but shower pressure and hot water were good. Room was hot, had to open the windows.

Durante un año he estado en este hotel todos los meses, con alguna excepción. Cuando mi agencia solicita un cambio de agenda de un mes a otro, por motivos de salud, la respuesta es tajante: la tarifa es no reembolsable (no se pide esto, sino que se cambie la fecha) y la cancelación es con el 100% del pago (no se trata de cancelar) Finalizada la última reserva dejo por escrito que me voy del hotel. En 2024, en lugar de 2 noches al mes serán 4, y en lugar de 1 persona, viajamos 3. El no cambiar esas fechas, y cobrar ”por normas absurdas” dos noches más, van a perder más de 90 en este año próximo... Y otras tantas, pues la agencia, se abstendrá de usar este hotel para sus clientes. Respuesta del Hotel: llamada para ”explicar sus normas y culpabilizar a la agencia y a mi misma de la situación”. Bravo por sus normas, Bravo por su atención al Cliente, Bravo por ser un gran ejemplo de cómo se hace una nefasta Atención al Cliente. por cierto: La foto que acompaña el hotel en Tripadvisor debe ser un error. Esa habitación, si existe en el hotel, no es la que tú vas a disfrutar como cliente.

Very brilliant service. The customer service team are very good, as soon as you ask for something if they can do it, it will be done straight away. There was daily housekeeping and our rooms were spotless. It is very close to bus stop and shops nearby. The only thing that would have been good to have was hot water kettle for tea and coffee, which but overall, its an excellent hotel and affordable.

We stayed here for a week as I was attending and international conference and this was one of the recommended hotels from the conference organisers. A two-star hotel but with an amazing restaurant, Sabbia who provide excellent food and free evening cabarets with your evening meals. The rooms are clean and airy, the hotel staff are excellent and very helpful. The location is on the beach, bust stops close by. Perfect. The only downside is the disco further round the bay which does not close down until 4 am. Even with the windows and shutters closed you can still here the bass drum music.

Lovely hotel in a perfect location. 5 minutes from the beautiful Turia Park and the same distance to the cathedral (providing you don't get lost which we did the first time!!). Room was spacious, clean, quiet and comfortable with a balcony. Only concern was the lack of cupboard space. Kettle was provided but the tea was camomile and no milk. We took our own tea and coffee and just asked for a jug of milk each day which they were happy to give us. Reception staff were really helpful and friendly. Right from the start they answered our e mails promptly and their English is great. They booked taxis for us from and to the airport. . Breakfast was delicious and plenty of it. However there were occasions when there was nobody around and we had to go hunt for someone to get us coffee or milk for our cereal. A jug of milk by the cereal would have saved some of that. We would definitely stay here again.

It was a very nice modern hostel and perfect for me as I had missed my connecting flight home from Ibiza and it was late at night and I had no where to sleep and came to this place last minute. It was very clean and very modern the staff were very helpful. I was in a lot of distress as I had a lot going on and I missed my flight and because of this I left so much of my stuff in the hostel by mistake. The staff kept it safe for 6 months for me and even packaged it up for me and measured it ready to be collected by a shipment company for me. I am beyond happy about this. I would definitely recommend as it is close to everything especially the train station, and the staff are very helpful, thank you so much, I would definitely return if ever in Valencia, and this time not leave my stuff lol

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