Lokalizacja bezpośrednio przy stacji kolejowej skąd można szybko dostać się do Berlina lub centrum Poczdamu Apartament duży , czysty i w pełni wyposażony Mimo naszego wcześniejszego przyjazdu zostaliśmy zameldowani kilka godzin wcześniej
I booked this hotel for my husbands birthday and foolishly was taken in by the ”superior double” room as advertised on the website, allegedly there were tea/coffee making facilities and it boasted a wonderful view of the river. This hotel was poor, extremely poor, our room was awful ....... if you hung your head out of the window you could just about see the mosquito filled river. The following day I asked at reception about the ”superior double” room and that it did not fulfill our expectations only to be told (by an extremely unhelpful man) that the website was wrong and he asked me to show him which website stated the benefits of ”superior double rooms”, as it happened it was the HRG website (allegedly they are part of the group), although this clearly isn't advertised at the hotel, once can only assume that the hotel is that poor that HRG are now looking at losing this hotel within their chain. The food was poor, hot food wasn't hot and consisted of sausages and rubbery eggs which were freezing, although on a positive the vanilla yoghurt was lovely. I can't NOT recommend the hotel strongly enough ..... and don't even get me started on the closest train station which was scary to say the least. We did a bus tour around Potsdam and there are some lovely parts of it, overall our 4 night stay in Germany was poor, unhelpful staff, rude and unhelpful people, a note to travelers thinking of going, you have to pay to pee everywhere, lots of restaurants don't even have toilets and those which do will charge you 1 Euro, a lot of the self service toilets don't work and so you have to go to an awful toilet manned by a poor child (who clearly isn't happy doing his job)!!! On a positive and that's the only positive I can say about the hotel is that on the day of our checkout (note for the hotel staff) which was 6.30am on Monday 17th June when we were panicking about catching a train we were met by a helpful young man on your reception desk who understood that we were in a rush and so didn't ask us for any payment/further details (as we'd pre booked in advance) who we then met at the station having missed our train to the airport (as the trains from Charlottenof are erratic) he was extremely helpful and advised us we'd missed the train and did everything he could to ensure we caught the correct train (on the correct platform) an hour later, he even made sure we got a seat on the train (as my husband is walks with a stick), I cannot thank him enough and I hope that the hotel staff reading this review pass on our thanks to him, rather than posting an bog standard review thanking us for reviewing. Vienna House needs to post more honest pictures and not just sofa shots. An extremely poor hotel, please think seriously before booking, my advice .... DON'T BOTHER!!!!
Das Hotel Maxx ist sehr gut gelegen. Man wohnt sehr zentral und ist durch die kostenlose Nutzung von Bus und Straßenbahn sehr mobil.
Frühstück war sehr gut und die Mitarbeiter waren sehr bemüht.
Das einzige, was uns nicht gefallen hat, war die Gründlichkeit der Zimmereinigung. Die Bettdecken lagen seltsam auf einem Haufen. Gesaugt wurde auch nicht.
Dann wurde uns ein kleines Handtuch weggenommen und auch die Duschvorlage fehlte.
Da sollte den jungen Männern mal gezeigt werden, wie der deutsche Standard einer Zimmerreinigung ist.
Ansonsten waren alle Mitarbeiter sehr freundlich.
The moment you enter the hotel, you're greeted by an inviting team of staff and trendy atmosphere. The interior design is modern yet cozy, with stylish furnishings and well-thought-out lighting that creates a vibrant yet relaxed ambiance. Whether you're looking for a quiet corner to unwind or a lively spot to socialize, dorint has it all. my challenge was getting spa services during afternoon hours. All in all its strategically located
Leider hat das Hotel die besten Jahre hinter sich. Putzfrauen können sich scheinbar nicht bücken und strecken. Und mangelnder Service wird mit fehlendem Personal entschuldigt. Nach kurzem Regenguss und anschließend wieder schönem Wetter wird der Außenbereich nicht mehr betrieben. (Aussage: kein Personal, um Stühle abzuwischen) Das wenige Personal ist dennoch größtenteils sehr freundlich und zuvorkommend. Essen ... naja....Für diese Preiskategorie darf man eigentlich etwas anderes erwarten. Großmarktwurst und jeden Tag das gleiche Angebot zum Frühstück lassen die Lust auf einen tollen Tagesstart schnell vergehen. Insgesamt sehr schade, dass man den Eindruck hat, dass dieses Objekt langsam vor die Hunde geht.
Zu guter Letzt....Das Buchen eines Zimmers über irgendwelche Onlineanbieter (man bekommt beim Anrufen im Hotel die Auskunft, dass Direktbuchung nicht möglich sei) führt zu extremen Preisen. 240€ für eine Nacht, mit einem Frühstück, welches wirklich zu Wünschen übrig lässt, ist letztlich nur noch traurig.
Unfortuntalely, we didn't manage to use the hotel for the purpose we came for. We booked this hotel in the nature to be able to rest, but the weather was extremely hot and there was no air-co in the rooms, so it was not possible to stay in the room at all. There is a cozy restaurant in the hotel which we wanted to use instead, but it was closed because of lack of staff.. We asked if we can just use it, without the need of any service, but that was not possible. In the end we couldn't use the hotel and had to look for another cafe around, which ruined our overall experience and made us not like our stay. There was an annoyance with the cleaning staff as well, that decides to clean your rooms at 8:30AM. Yes, 8:30 in the morning you will hear a knock on the door that will wake you up and ask your room to be cleaned. Afterwards, we hanged a do not distrub sign, but the maid still insisted on cleaning our room, went inside and opened our curtains which made the room very hot when we were back. Keep in mind that even though the hotel has some nice chill areas, you will NOT BE ABLE TO STAY IN THE HOTEL, so better look for an option where you can actually chill in the hotel, if that's your goal. Location is good at the river and next to the S station. Breakfast is pleasant.
A very nice hotel, both regarding location and design. The receptionist was very helpful, and even served in the hotel bar in the evening. Our room (apartment) was very good and very large. Only bad thing was that the room was in a section of the hotel without lift, so we had to carry our luggage 3 floors up. The room (apartment) was very well equipped, and certainly made for several guests at the same time (3 bedrooms). The room had 3 safes, and a huge double coffeemaker with a good selection of coffee capsules. It was WiFi at the hotel, but I did not test this. Breakfast was standard, quite alright. Parking for the car was in fact in a public parking cellar, but it was only 50 meters away from the hotel.
Wie zu Hause ist es nicht. Modern aber schon etwas abgestoßen und mit Detailmängeln, z.B. kein Türspioneinsatz, ausgehakter Vorhang, benutztes Handtuch von Vorbelegung noch im Bad. Eine Klimaanlage ist ebensowenig vorhanden wie ein Safe. Auch kein Schrank und keine Kofferablage. Niemand vor Ort, alles nur mit Codes und zentraler Telefonnummer, sehr laute Strassenbahnheräusche, Viel zu teuer für die Leistung.
We celebrated there our friend's 40th birthday! It was magical! Excellent place with excellent location located at the city center, extremely clean & comfortable. Would definitely recommend this place to everybody! It's a true sample of excellent hospitality. Thank you again Ian for going just that little step extra for the guests!