Spotless experience. Excellent rooms prrfect location very atrentivr customer service and super professional management. 5 stars ⭐️⭐️⭐️⭐️⭐️ in every way. Definitely recommended
HHaiThis is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience.
I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect:
- staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests.
- check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff.
Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.
YyomiyomiStaffs are extremely kind and sweet here!!!
They help me finding nice restaurants and I manage to get nice completo with avocado!
They allow you to leave a luggage for a certain period of time if you are away (if you plan to go to somewhere and be back such as Easter island, it will be very useful)
Location is just perfect. 20minutes away from the airport.
Rich neighborhood and a few minutes away from Costanera center.
Complementary water bottles will be provided.
PPabloLa ubicación es perfecta!! A 6 cuadras de Parque Arauco y a 15 minutos en Subte del Costanera! Todo espectacular! Lo único que no estuvo tan bien fue el wifi (prácticamente no anduvo nunca) y la ducha del baño muy poca presión de agua y un tanto incómoda con la puerta de la mampara! Pero nuestra estadía fue muy linda!! Solo esos detalles para tener en cuenta si van a la habitación tipo Estudio!
AAurora FernandezNice hotel in Las Condes within walking distance of many restaurants/shops. Upmarket, safe area. Modern, decent sized room. Small rooftop pool for a quick dip. Good restaurant downstairs. Great rates on the weekend. Highly recommended!
NNayla AbarcaThe hotel is so beautiful and clean. Staff is very kind and welcoming. The spa is amazing you have a complimentary hour per day to enjoy it and other treatments are available for a reasonable price.
The swimming pool is in the rooftop, is quite small but not many people is there. The restaurant on the top is superb, a bit overpriced but the food quality is excellent. Breakfast worth it.
ผผู้ใช้ไม่ระบุชื่อJ'ai passé une excellente nuit dans cet établissement ! Tout était parfait du début à la fin : accueil chaleureux, chambre propre et confortable, literie de qualité et ambiance calme. Le petit déjeuner inclus mérite une mention spéciale : très complet, varié et délicieux, avec des produits frais et bien présentés. Je recommande vivement cet établissement, un excellent rapport qualité-prix !
ผผู้เข้าพักMaintenance required for bathroom. There were hairs in the bath tub which means not clean. Bath water doesn’t go down well. Toilet clogged. Very bad experience. Reception staff is not friendly and felt like he is there sleepy or not in a mood when checking out. Courtyard next to this one is better.
ที่พักที่ดีที่สุดบางแห่งในLas Condes ตั้งอยู่ใกล้กับสถานที่ท่องเที่ยวยอดนิยม เช่น Iglesia Viña Las CondesClinica Las Condes และ Araucano Park ซึ่งช่วยให้เข้าถึงสถานที่ท่องเที่ยวหลักและสิ่งอำนวยความสะดวกต่างๆ ได้อย่างง่ายดาย
โรงแรมชั้นนำในLas Condesใกล้Iglesia Viña Las Condesมีที่ไหนบ้าง?