Отель устаревший, но содержится в хороших условиях. Ежедневная уборка. В номере даже была сауна, правда неработающая) Номер большой и просторный, с гигантской душевой)) Завтраки стандартные для Бразилии - фрукты (папайя, ананас, дыня, арбуз, бананы и даже персики и сливы ранним утром), хлеб/булки, сыр, ветчина, ещё и рыбный пирог, яичница, хлопья, йогурты. Расположение понравилось, можно гулять вполне безопасно, хотя конечно всегда нужно быть на чеку. Пляж Фламинго хорош, чистая вода, лучше Копы и Ипанемы. В пешей прогулке до знаменитой цветной лестницы, Лапы, центра.
Только в конце был неприятный момент - мне посчитали воду, которой у меня не было даже в номере. Естественно сказала, что ничего не пила - оплату в итоге не взяли. Проверяйте в эти вещи сразу при заезде.
É um bom hotel. O processo de check-in é um pouco confuso, sempre muita gente na recepção e áreas comuns, mas o quarto é bom, tem uma escrivaninha, dá pra trabalhar tranquilo.
We were greeted with a smile as soon as we arrived! This hotel offers money exchange (from USD). The location is perfect with lots of restaurant options around the area. Favorite part in this hotel is the buffet breakfast. Lots of options to choose from! Will definitely recommend to family and friends visitng Rio!
Really lovely hotel in a nice part of Rio. Staff are really friendly and helpful, especially as I speak English and everyone else is speaking Portuguese. The room was lovely and clean and the cleaners came here everyday to freshen up the room, put fresh towels in the bathroom and change the sheets. The pool was lovely and very quiet which made the experience much better. I didn’t have breakfast at the hotel very much but the one day that I did, there was a good variety of food. Can’t fault this hotel, very pleasant and would definitely stay here again.
ผผู้เข้าพักWe booked two rooms with the hotel: a junior suite and a standard. The suite was very spacious and opened up to the street. The windows did a good job of blocking sound so the street didn’t disturb our sleep at night. They had a parking garage that charges R$33 per day and was able to accommodate our Jeep Commander.
What is warranting this poor review was the hotel staff. Upon check-in they had informed us that one of our rooms wasn’t paid for even though i had already been charged by the booking agency. He said that we had opted for pay later and they hadn’t received the payment from the booking agency. I told them that my card had been charged by the booking agency but he insisted that it was likely a hold on the card to secure the room. I’d suggested to call the booking agency but he insisted that it wouldn’t be necessary (he didn’t seem worried so I assumed he had experience with this). Come to find that I was charged twice for this room and the booking agency has been trying to get in contact with the hotel for over a week with no response. This seems like FRAUD.
The second issue. Upon checkout of our suite, the lady checking us out requested a gratuity payment for the included breakfast… she estimated that based on the value of their breakfast that the suggested 10% gratuity would come out to R$180 per person. That would make their self-service breakfast be valued hire than Michelin restaurants in the area. She tried to ask the other party that was traveling with us but when I came closer she gave up. I’m wondering if this is hotel policy or if the staff at this hotel are actually running scams from the front desk.
I am still trying to get a hold of them about the double charge.
ผผู้เข้าพักApenas duas críticas. Meu quarto estava sem tv a cabo. Liguei para recepção reclamando. Informaram que iriam enviar um técnico de ti imediatamente pra resolver. Estou esperando esse técnico até hj...
Fiquei minha estadia toda sem ver tv.
A segunda é o café da manhã. Já fui em hotéis bem menores com uma qualidade incrível do serviço de café da amanhã. O hotel deixa um pouco a desejar nesse quesito.
De resto foi uma boa experiência e eu voltaria novamente.
DDivine SoulI recently stayed at the Hotel Itajuba in Rio and had a generally positive experience. It's a solid choice for travelers looking for a well-located, large hotel with good value.
Location: The hotel's location is one of its biggest strengths. It is very well-connected to Rio's main attractions:
· Christ the Redeemer: Approximately 6km away. A taxi costs around 20 BRL and takes about 20 minutes (Christ the Redeemer ticket 128 BRL per person).
· Sugarloaf Mountain: Approximately 7km away. A taxi costs around 20 BRL and takes about 20 minutes (Ticket for sugarloaf is 195 BRL per person).
. From Airport (GIG): About 20km away. A taxi cost me 50-60 BRL and the journey took about an hour (depending on traffic).
There are also plenty of shops and restaurants for food and essentials in the immediate vicinity.
Room & Amenities: The hotel itself is a large, 15-floor building. The rooms are adequate, clean, and provide the basic necessities. However, a notable downside for some travelers will be the lack of tea and coffee making facilities (kettle) in the room. The breakfast is available and has a decent spread, but it has significant limitations for vegetarian.
Service: A standout feature was the exceptional service from the reception staff, specifically Marcos. They were incredibly helpful, provided excellent guidance for sightseeing, and were very kind and soft-spoken. Their assistance greatly improved my stay.
Important Note for Vegetarians: Warning for vegetarian travelers: Options are extremely limited. Both the hotel breakfast and the nearby food shops offer very few vegetarian choices. I highly recommend bringing or buying your own snacks and food to ensure you have suitable meals.
Considering the cost of taxis to attractions and the overall convenience, the hotel offers good value. The helpful staff adds significant value to the experience.
Hotel Itajuba is a good, practical base for exploring Rio's famous landmarks. Its great location and wonderfully helpful staff are major positives.
ผผู้เข้าพักThe hotel has a nice location on the beach, but the property could do with some updates.
The first room I went into had a funny smell, so I reported it to reception. The male receptionist looked at me, and as if he doubted my word
After I insisted, he assigned me a new room, but it was left to me to move my luggage. . No support was offered and I couldn’t be bothered to ask.
I did ask if there would be any complimentary water put in the room. He said he would get housekeeping to put some water, but I’m still waiting two days later. 
Power outlets in the room are limited and not designed for modern travel. No USB points.
The TV is old and not smart or Internet connected. There are no cable channels so nearly all of the channels are local language apart from one CNN news channel in English..
The hotel is quite noisy and dogs. The walls are thin and guests scrape furniture across the marble floors. This is relatively easy to remedy if the hotel cared.
The rooftop pool was disappointing as it’s quite small and normally full of kids.
The restaurant is closed after breakfast. There is a bar, but it’s never open..
The biggest problem I had was the Internet. It did not work properly in my room and kept cutting out every few minutes. I had to stand in the corridor or come down to the lobby in order to get any decent coverage. I complained to the staff, but they did nothing and just told me it works.. This was extremely frustrating and I certainly wouldn’t come back to this hotel again.
SSaúde, paz e felicidadesExcelente relação custo/benefício! Atendimento bastante acolhedor e profissional! Muito confortável, produtos de qualidade e ótima limpeza! Ótimo café da manhã também!
IIza M.RainbowI’d describe this hotel as utilitarian. No decor or warmth at all. The common areas are spacious and quite bare.Table and chairs at the restaurant are plain brown wood, The lobby is sparsely furnished with some worn , drab and very uncomfortable seats. Bathrooms are the same. Just the very bare essentials, not even a box of tissue paper ( and thin toilet paper) We travelled long hours, arrived at 22:00 looking forward to a good shower …not to be. We were up for a bad start. There was just a trickle of water not enough to bathe or properly brush teeth either. That could have been a whole area problem as we were told that water pressure can sometimes drop in some areas of the city. We changed rooms , water pressure wasn’t much better the next day either, the water flow improved just a little and remained as such the whole week. We had paid for 5 nights and ended up staying as the city was packed that week . To go looking for another hotel during the G20 summit which Rio was hosting that week of November 2024 would not be an easy task.
On the positive side, staff was pleasant and accommodating, bed was comfortable and from our perspective, the breakfast buffet was the best feature of this hotel offering abundant variety of food to meet all tastes- cereal, fruits and cheeses, cold cuts, several hot savory breakfast dishes - incl. some Brazilian regional dishes as well, a huge selection of breads, cakes, good coffee, and more. Very satisfying. Including breakfast in the booking is highly recommended.
The good fare offered at the hotel at lunch and dinner not good at all. However, there are also three of four restaurants lined up on a small stretch within 5 min walking distance of the hotel- one of them is a very good authentic European Portuguese cuisine and wine. Aprox. US$ 52 for a meal for two. On the same cluster of shops there is a well established Brazilian cuisine restaurant with a good menu where one can eat well for anything between US$ 12 to US$ 15 and a steak house similar to the Australian Outback steak house.
There are also other eateries snd convenience shops, a pharmacy on the same stretch ( 5 min walk ffrom the hotel) including a 24 hr laundromat where one can expect to wash and dry a load for about
US$ 7.
As for location, this hotel is not close to the most well known districts of Rio - places like Copacabana, Ipanema , Leblon - but Barra da Tijuca is a special area in itself and arguably has the best beach in town. The hotel is just a 10 - 15 min taxi ride to Barra Shopping- the largest and best shopping mall in the whole state of Rio de Janeiro where one can find anything, including restaurants (recommend trying Jappa all you can eat Japanese food spread for US$ 26 as in Nov 2024).
On the whole , when compared with the fashionable and pricey districts of Copacabana , Ipanema Leblon this hotel is good value for money . I’d stay there again if they fixed the shower situation b’cause this feature matters for me.
DDariusz FaHotel z naciąganymi 4 gwiazdkami. Pokoje ok z dość małymi łóżkami czyste i schludne. Śniadania ok. Jedyne co może przeszkadzać to sposób dbania o czystość. Stoły przecierane są jedną chustką bez detergentu a okruchy i inne części jedzenia zrzucane na podłogę. Recepcja ogólnie jest bo jest - brak empatii i niesienia pomocy.