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Thank you for the free room upgrade from superior room to suite room type. Very pleasant experience 😍 Good service, delicious breakfast. For the buffet dinner package, it is really worth it and very delicious 😋 The swimming pool is clean and big, my kids really enjoyed it ✨ Thank you Novotel Banjarmasin, our vacation was very memorable and enjoyable, hopefully we can stay here again ☺️

Great place, comfortable, the service is excellent and we can have airport transfer from hotel to book with easily.

A good location, a good property, and very nice breakfast, and very beautiful views from the room and big rooms

Pros: 1) Close to the airport (but there's some airplane noise); 2) The pool and surrounding area are nice (but the water smells strongly of chlorine); 3) Rooms on the ground floor have convenient private access to the pool; 4) There's an ATM on site; 5) 24-hour security and reception; 6) If you ask reception several times, they'll bring you an extra towel or blanket; Cons: 1) The hotel clearly needs renovation and restoration, especially the furniture and fixtures; 2) Breakfast is very meager and completely lacks European food; there's not even cheese or butter (they use margarine instead), it's like breakfast in a cheap small hotel... 3) The waiters, while trying their best, are very inattentive to the requests and orders of restaurant patrons. They mix up orders, forget to order food preparation, and don't even apologize... pathetic. 4) The Wi-Fi in the room is slow. 5) Only one robe and one set of slippers are provided per double room. 6) The shampoo and shower gel are of extremely poor quality, not up to NOVOTEL standards. 7) The rooms are not soundproofed - airplane noise and the sound of the mosque's loudspeakers will disturb you constantly, even at night. Conclusion: this hotel is clearly outdated and requires renovation and serious updating, as well as high-quality oversight from the Managing Director and owners. NOVOTEL is an international, high-quality hotel brand, but this hotel, unfortunately, falls short of these high standards. I wish the hotel positive changes as soon as possible!

Was a nice short experience. Realy enjoy the pool and nice compliment as a guest of the day.

room old，sofa dirty why not throw it？ no free drinking water in room， have mosquito but no mosquito repellent liquid， air condition fans very noisy cannot sleep ， The toilet is leaking. experience so bad,maybe only avoid room 1212!

Towels have not clean with strong smell

Good hotel near airport for connecting flite

Nice strategic hotel location. Its a pity the hotel is not really well maintained. Not so clean windows and room. But Star points to hotel staff for agreeing to my request of changing up the (seemingly used) bed sheet at 10 pm local time as i only managed to check in at 9pm. Room cleanliness should really be improved.

Clean..comfy..best services.. Location not too good..only close to airport Maximum score for novotel 10/10 very good

Good, very cozy hote

Consider one of the best hotel in Banjarmasin. Located strategically between banjarmasin and banjarbaru. Close to airport. Hotel facilities, food and service is decent

Very good in all aspect 😁

Good and clean hotel