This hotel gets a bad rap, some of the reviews on various sites nearly scared me away from booking my solo trip here but I’m so glad I did! Yes, building is old, rooms are dated (although it appeared they’re renovating - this caused zero disruption in my stay), but the character of this property just can’t be replicated in the newer chain hotels. My room was clean and comfortable and the grounds were well maintained. The location was so convenient to the beach, restaurants and shopping that I didn’t spend any time at the pool but really enjoyed the ambiance the beautiful courtyard offered as I was coming and going. My check in experience was excellent, lots of great recommendations for plant-based options for food nearby. I didn’t have a vehicle so didn’t pay for parking but was convenient for those who took advantage. Will be back!!! Two things to note - courtyard noise was evident (not much to muffle it from the exterior entrance) and no microwave in the room (but one in the lobby).
I received amazing service from Genie and the other amazing person at the front desk. They both accommodated my needs and I got the room I requested no problem. I checked earlier than usual and my room was ready. To finish it off they gave my son a pack of gummies all in the first 5 minutes of being there. I will definitely be staying here again and recommending this hotel to everyone I know.
Front desk staff were so nice, room was perfect for my stay. The beds were SUPER comfy, the rooftop lounge is an added bonus, amazing view of the sun set. The only thing that I would say was a con was there was a slight smell when you get in your room, nothing terrible that opening a windows for - few minutes wouldn’t fix. Outside of that you couldn’t beat the location, comfort and overall experience. 100% would stay again.
Exceptional boutique hotel. Cheery personnel, easy and clear instructions on room and hotel amenities, coffee or latte or hot chocolate in the lobby, very charming place with a couple different hangouts indoors and out. Free light breakfast served just ask for it in the lobby in the morning and they will serve it to you on. tray. The stairs to the beach is right behind the hotel.
5 STARS!!! don’t even know where to start!! Irlanda, Anastaysia, and Patrick went above and beyond for me and my spouse!!! After arriving at a horrible VRBO in venice beach, VEBO let me choose this hotel in Laguna beach. The entire staff including housekeepers treated us like their own family!!! I can’t express the gratitude for this hotel!! I highly recommend Art Hotel!! Nice breakfast, trolley nearby, and an all around family atmosphere!!! Like i said, they went above and beyond to accommodate our one week stay!! I love all of them and would HIGHLY HIGHLY recommend the hotel!!! Much love to everyone who works there including the housekeepers and we WILL be staying there again when we come back to California!! Might I also add, the hotel is sooo close to so many beautiful beaches and piers!!! All are within walking, trolley or driving distance!! Sincerely Mark and Melissa George