We had a lovely 14 nights at the Radisson Blu. The hotel is good but not on a par with other 5* hotels we have stayed in. Good location - a nice 15 minute stroll to the beach and harbour area of Puerto de Mogan. The facilities were good and the staff were pleasant and helpful. The room was spacious, with a real plus being the large balcony - the biggest we’ve had (table, chairs and two sun loungers). THE BEDS! The most comfortable we’ve had - they were a talking point amongst guests! There were plenty of mirrors, hooks and hangers in the room and, unlike many hotels, plug points were close to mirrors for drying hair etc. The rooms were very clean and well stocked. There was a lack of English speaking TV channels (fine if you like “the News”). There were two pools (the noisy and the quiet pool) - we chose the quiet pool and appreciated having this option. The breakfast was of a very high standard, with plenty of choice - the egg chefs were particularly good. If you’d like poached eggs, ask one of the waiters on arrival. Sun beds around the pool were plentiful but not very comfortable. There was the weirdest and most inconvenient procedure for getting pool towels. Vouchers issued on arrival for 1 towel each. Towels could then be collected from the Spa (not poolside). If additional towels are required, collect more vouchers from reception (on a different floor to spa). Spa was open from 10.00 am until 6.00 pm. If you like to benefit from the late afternoon sunshine or have a late afternoon swim, you could be stuck with damp towels overnight. I’m sure the hotel has its reasons for implementing this system but it certainly doesn’t benefit the guests - not 5*. The pool area was grubby. We had beds in much the same area most days and would find the same stains on the floor (chocolate coloured and old gum). The beds also had stains on (eg sun cream stains). The pool area didn’t appear to be hosed down daily as in other hotels we have stayed in (to be fair, this is possibly for environmental reasons, which I get) nevertheless, not 5*. The dining area floor was not always thoroughly cleaned overnight. On more than one occasion, when we were seated in a booth, at the edge of the dining room, the floor was not clean - covered in chocolate, cake and crumbs. We know the floor was cleaned each evening by a large mechanical, manned contraption but that clearly didn’t reach the more intricate areas - some jobs call for a bucket and mop - not 5*. I’m not sure if we were supposed to have bottled water in our room daily or just on arrival but we didn’t get any after our first day. We were not allowed to fill our bottles in the gym either - not 5*. Why oh why did the hotel designers put a glass partition between the bathroom and bedroom? I could see no point to this at all. In our case, it caused problems with light entering the room during the night when my husband needed to use the bathroom and also when he got up at 6 am daily to go to
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