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คำตอบจากที่พัก: ขอบคุณที่เข้าพักกับเรา และกรุณาเขียนรีวิวให้เราด้วยนะคะ เราหวังว่าจะได้ต้อนรับท่านอีกครั้ง

คำตอบจากที่พัก: ขอบคุณที่เข้าพักกับเรา และกรุณาเขียนรีวิวให้เราด้วยนะคะ เราหวังว่าจะได้ต้อนรับท่านอีกครั้ง

คำตอบจากที่พัก: Thank you very much for staying with RESI STAY. We are looking forward to your stay with us for your next trip to Kyoto again.

คำตอบจากที่พัก: Thank you very much for staying with RESI STAY and for taking the time to share such a detailed review.We are very sorry to hear about the many difficulties you experienced during your stay, especially regarding communication, check-in access, tax-related messages, and the delays you encountered at night. We sincerely apologize for the stress and inconvenience this caused you and your travel companions.Regarding communication, we are sorry that the language barrier made it difficult to resolve issues smoothly over the phone. While we do provide multilingual support through messaging and booking platforms, we understand that in urgent situations, real-time communication is extremely important, and we regret that we did not meet your expectations in this case.We are also very sorry for the confusion and repeated messages regarding accommodation tax and any incorrect or excessive requests. This is not the experience we aim to provide, and we will review our internal processes to ensure that billing and communication are more accurate and clearly managed in the future.In addition, we regret the issues you faced with entry passwords and luggage storage access. Situations where guests cannot access their rooms are taken very seriously, and we will investigate this carefully to prevent similar problems from happening again.We truly appreciate your recognition of the support you received from the Ctrip customer service team, and we are glad that they were able to assist you during the process.Thank you again for your honest feedback. We sincerely apologize for the inconvenience and stress caused during your stay, and we will use your comments to improve our service, communication, and check-in system.

คำตอบจากที่พัก: Thank you very much for staying with RESI STAY. We are looking forward to your stay with us for your next trip to Kyoto again.

คำตอบจากที่พัก: Thank you very much for staying with RESI STAY. We are looking forward to your stay with us for your next trip to Kyoto again.

คำตอบจากที่พัก: Thank you very much for staying with RESI STAY and for sharing your feedback.We are glad to hear that you found the room clean, comfortable, and consistent with the photos, and that you enjoyed the convenient access to nearby restaurants and supermarkets. It is also great to know that you found the check-out process simple and easy.At the same time, we are sorry to hear that the separate check-in location and lack of on-site parking caused some inconvenience for you, especially when traveling by car. We understand that this can add extra time and cost to your stay, and we appreciate you pointing this out. Your feedback will be shared with our team for future consideration.Thank you again for your stay and valuable comments. We hope to welcome you again in the future with an even more convenient experience.

คำตอบจากที่พัก: Thank you very much for staying with RESI STAY. We are looking forward to your stay with us for your next trip to Kyoto again.

คำตอบจากที่พัก: Thank you very much for staying with RESI STAY. We are looking forward to your stay with us for your next trip to Kyoto again.

คำตอบจากที่พัก: この度はご宿泊いただき、誠にありがとうございました。お部屋につきまして「広々として清潔で快適」とのお言葉を頂戴し、ご家族でのご滞在にご満足いただけたようで大変嬉しく思います。また、周辺環境や立地についても便利にご利用いただけたとのこと、安心いたしました。チェックインにつきましては京都駅近くのレセプションカウンターにてお手続きいただく形となっており、ご不便をおかけした点もあったかと存じますが、その後の移動やご滞在がスムーズだったとのことで何よりでございます。今後もより快適にお過ごしいただける宿を目指して努めてまいりますので、また京都へお越しの際はぜひご利用くださいませ。スタッフ一同、心よりお待ちしております。

คำตอบจากที่พัก: Thank you very much for staying with us and for sharing your wonderful review.We are delighted to hear that you found our check-in staff friendly and helpful, and that you were able to conveniently use the shuttle service from the reception counter to the accommodation.It is also very rewarding to know that you enjoyed the cleanliness, comfort, and amenities of the room, including the bathroom drying function, kitchen facilities, and room decor.Your kind words truly encourage our team, and we are very happy to hear that you loved your stay with us.We sincerely look forward to welcoming you again in the future.

คำตอบจากที่พัก: Thank you very much for staying with RESI STAY. We are looking forward to your stay with us for your next trip to Kyoto again.

คำตอบจากที่พัก: Thank you very much for staying with RESI STAY. We are looking forward to your stay with us for your next trip to Kyoto again.

คำตอบจากที่พัก: Thank you for staying with us and kindly review! We look forward to your coming again