Room and view were amazing, service top notch. Bed was ultra comfortable. Only downside was the breakfast which was quite basic.
แปล
คำตอบจากที่พัก: Dear Jay Yeo,Thank you very much for staying with us and for sharing your kind feedback.We are delighted to hear that you enjoyed the room, the view, and the comfort of the bed, as well as the service provided by our team. Your kind words are truly appreciated.We also sincerely thank you for your comment regarding breakfast. We appreciate your feedback and will continue working to enhance our offerings to better meet our guests’ expectations.We look forward to welcoming you back for another enjoyable stay in the future. Warm regards,Kohei IwataHotel ManagerSansui Niseko
ผู้เข้าพัก
ห้องสตูดิโอ
เข้าพักเมื่อ พ.ย. 2025
ครอบครัว
16 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 12 ธ.ค. 2025
We had a wonderful stay at this hotel. The location is perfect — just a 2-minute walk to the Hirafu Welcome Centre, making it extremely convenient, especially for catching the direct bus from the airport. The surrounding scenery is beautiful, giving us a peaceful and relaxing atmosphere throughout our stay.
The service was excellent. The staff were attentive, helpful, and made everything very smooth for us. The room was super clean, well-maintained, and came with a washing machine, which was incredibly convenient for our trip.
What impressed us the most was their pick-up and drop-off service to the Hirafu Welcome Centre. It made our arrival and departure completely hassle-free.
Highly recommended for anyone visiting Hirafu!
แปล
คำตอบจากที่พัก: Dear Guest,Thank you very much for taking the time to share such a wonderful review and for rating your stay as outstanding.We are delighted to hear that you enjoyed our convenient location near the Hirafu Welcome Centre and found it especially helpful for airport transportation. We’re also pleased that the surrounding scenery provided a peaceful and relaxing atmosphere for you and your family. It is truly encouraging to receive your kind feedback regarding our service. Our team strives to ensure every guest enjoys a smooth and comfortable stay, and we’re happy to know that our attentive service met your expectations. We’re also glad that the in-room washing machine added extra convenience and comfort during your stay. Thank you for highlighting our pick-up and drop-off service to the Hirafu Welcome Centre. We’re pleased it made your arrival and departure hassle-free.We sincerely appreciate your recommendation and look forward to welcoming you and your family back to Hirafu again in the future. Warm regards,Kohei IwataHotel ManagerSansui Niseko
Ljd888
ห้องดีลักซ์สวีท หนึ่งห้องนอน
เข้าพักเมื่อ พ.ย. 2025
คู่รัก
19 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 16 ธ.ค. 2025
This is one of the best you can get in Niseko, Hirafu area.
It has a ski in ski out gondola very near to it, and another Ace Gondola which is about 2-3mins walk from the main entrance of Sansui.
Besides location, the service provided is exceptional. The staffs were great, driver service provided on a first come first serve basis, there is Onsen facilities and the buffet breakfast was amazing too.
There's also a good omakase restaurant in it.
Room was definitely very well sized and properly furnished with amazing views during winter and not to mention the cleanliness is amazing.
Overall, 5 star experience stay there. Definitely going back again
แปล
คำตอบจากที่พัก: Dear Ljd888,Thank you very much for your outstanding rating and for taking the time to share such a detailed and wonderful review. We are truly honored by your kind words.We are delighted to know that you enjoyed our ski-in ski-out location, the convenience of nearby gondolas, and the overall comfort of your suite. It is also very encouraging to hear your positive feedback regarding our team’s service, onsen facilities, driver service, breakfast buffet, and our omakase restaurant.We are especially pleased that the room size, furnishings, winter views, and cleanliness all contributed to making your stay a memorable one. Your comments are a great motivation for our entire team.Thank you once again for choosing to stay with us. We sincerely look forward to welcoming you back to Sansui Niseko for another exceptional experience in the future. Warm regards,Kohei IwataHotel ManagerSansui Niseko
ผู้เข้าพัก
ห้องสตูดิโอ
เข้าพักเมื่อ พ.ย. 2025
คู่รัก
4 รีวิว
8.0/10
ดีมาก
โพสต์เมื่อ 15 ธ.ค. 2025
For a five star hotel i would expect more amenities and service however i found that part lacking despite the high prices. Feels like they use their location advantage and inflate prices (especially during winter season) disguising themselves as a five star hotel when they are four at best
แปล
คำตอบจากที่พัก: Dear Guest,Thank you very much for taking the time to share your feedback with us. We sincerely appreciate your honest comments.We are sorry to learn that certain aspects of your experience, particularly regarding amenities and service, did not fully meet your expectations. Your feedback is extremely valuable to us, as it helps us better understand our guests’ perspectives and identify areas where we can continue to improve.Please rest assured that your comments have been shared with our management team for careful consideration. We remain committed to enhancing our services and overall guest experience, and we truly hope to have the opportunity to welcome you again in the future and provide a more satisfying stay.Warm regards,Kohei IwataHotel ManagerSansui Niseko
Catplant
ห้องสตูดิโอ
เข้าพักเมื่อ ก.ค. 2025
คู่รัก
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 29 ส.ค. 2025
Wonderful boutique hotel with fresh, modern rooms. The building is very fashionable, the service is outstanding (Extra coffee pods? Shuttle to the supermarket? Daytime/evening recommendations? All covered!). Both the public and private onsens are clean and well equipped, including towels, facial serums and body lotion too.
This might be the nicest hotel in town in every single way - with the kindest and most cheerful staff.
I can only speak highly of the week we have spent here!
แปล
คำตอบจากที่พัก: Dear Catplant,Thank you so much for your wonderful and detailed full score review! We’re absolutely delighted to hear that you and your partner had such a fabulous stay with us at SANSUI NISEKO. We’re glad to hear that details like the extra coffee pods and shuttle service enhanced your stay. — it truly means a lot to us to know these made a positive impact on your stay.Your kind words about our team especially warmed our hearts. It truly takes a team effort to deliver a memorable experience, and your recognition of everyone involved is sincerely appreciated.We would be thrilled to welcome you back again soon for another relaxing and luxurious getaway.Until then, thank you once again for choosing SANSUI NISEKO! Warm regards,Kohei IwataHotel ManagerSANSUI NISEKO
WFEI
ห้องสวีทหนึ่งห้องนอน
เข้าพักเมื่อ ก.พ. 2025
คู่รัก
21 รีวิว
9.5/10
สุดยอด
โพสต์เมื่อ 21 เม.ย. 2025
Went there for skiing. Before booking it, I was struggling between Sansui and Park Hyatt. And I’m really glad that we picked Sansui. The location is great, with many restaurants and supermarkets nearby, and the free shuttle service is simply top-notch in Niseko.
Love the design of the hotel, even the scent in common area. Onsen is also great.
The only thing we don’t particularly like was the breakfast. For its price level, the breakfast was too simple (plastic coffee machine).
แปล
miayaxox
ห้องสตูดิโอ
เข้าพักเมื่อ มี.ค. 2026
เดินทางกับเพื่อน
7 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 10 เม.ย. 2026
Great experience
แปล
คำตอบจากที่พัก: Dear miyayaxox Thank you very much for your kind feedback.We are delighted to hear that you had a great experience during your stay with us. It was our pleasure to welcome you and your friends, and we truly appreciate you taking the time to share your thoughts.We hope to have the opportunity to welcome you again in the future. Warm regards,Kohei IwataHotel ManagerSansui Niseko
ผู้เข้าพัก
ห้องสตูดิโอ
เข้าพักเมื่อ พ.ย. 2024
ครอบครัว
15 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 20 ธ.ค. 2024
Everything is good except the so called studio room is small. It’s really not a studio.
แปล
ผู้เข้าพัก
ห้องสตูดิโอ
เข้าพักเมื่อ พ.ย. 2025
เดินทางกับเพื่อน
2 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 9 ธ.ค. 2025
Everything was great!
แปล
คำตอบจากที่พัก: Dear Guest,Thank you very much for your outstanding rating and kind feedback. We are delighted to know that you enjoyed your stay and that everything met your expectations.It was truly our pleasure to host you, and we look forward to welcoming you back again in the future. Warm regards,Kohei IwataHotel ManagerSansui Niseko