The six of us are not Chinese. When we arrived from Dali, the receptionist told us our booking had been cancelled. I asked why, and she simply said bookings can be cancelled but could not give any reason.
I was honestly shocked — in more than 20 years of travelling, I’ve never experienced anything like this.
When she realised I wasn’t going to accept that explanation, her attitude changed immediately. She then asked for our passports to register us and started flipping through every page, as if we were suspicious or illegal travellers. That was also a first for me. We travel often and hold passports that are widely recognised worldwide, so this treatment was quite surprising.
From this experience, I feel that if you are not firm, they may take advantage and cancel your booking, leaving you stranded. It’s quite worrying, so please be cautious.
Also, the reception was unable to assist with booking transport to the airport, so we had to arrange everything ourselves.
That said, we chose this hotel mainly because of its location near the wholesale market and its affordable price. The bed was comfortable, housekeeping was decent, and there are plenty of food options around the wholesale market.