Golden Tulip Kumasi City

My family and I were booked at this hotel by our tour guide with the intent of staying three nights. We left after one night and found different accommodations. Upon entering the hotel you must first go through a metal detector and your bags through an x-ray. The room we got was a nice size, but the carpet was dirty, the the tub was moldy, and the in-room safe initially did not work. I have stayed in many hotels with many safes, but I had never seen one like this where you have to push a reset button that is not clearly labeled. I missed the button and locked the safe, while empty and couldn't get it back open, setting off the alarm. I contacted the desk and sent my family to the restaurant to get some dinner as they were hungry. Fifteen minutes later no-one arrived. I called again and was told someone was on their way. An hour had passed and my wife informed me that the food she ordered was being delivered, so I gave up and went to dinner. I stopped at the front desk to ask about the safe and they told me that someone was coming soon. The maintenance staff arrived and tried to open it unsuccessfully. He informed me he needed to go get a tool to open it and returned 10 minutes later to open it. The food at the restaurant was ok, the beds were comfortable, but between the shower, the extra security measures, the noise from the club at night, and the moldy bath we had had enough.

This is an excellent destination for your only days and vacations i love the environment it was very cool and quiet with alot of Flowers and trees, their food too is so fantastic and delicious with friendly staffs, the room deco is so good you visit there and see everything for self

The hotel is wonderful. It is clean and the rooms are spacious. There is WiFi in the rooms. The staff was friendly. There were lots of Americans staying at this hotel who were also on tours. I would definitely stay here again. The buffet was delicious. I stayed at this location as well as the one in Accra as part of a tour. Both were really nice and had great food, but the Kumasi location was better.

Just returned from a short business trip and having read a number of negative reviews before we arrived it was a concern but I can honestly say the staff were wonderful and could not be more helpful. The standard of accommodation was as you would expect from a UK 3 or 4 star hotel and the breakfast choice was huge. The bedrooms all had balconies and a pity the pool was being renovated but I’m sure it will be perfect when complete. The dining room and bar areas were perfectly clean and serviced with a smile. If we return to Kumasi I will not hesitate on booking again

I went there for dinner. The setting is very nice. The staff is very friendly and professionel. The menue is rather sparse and the food is overpriced. Quality was good though. I would have expected a bit more from one of the top hotels on kumasi.

Food took Soo long to arrive... Even getting a bottle of club to me so long... Instead of the food to come all at once they came separately with the longest time interval! Seats are also uncomfortable