"I stayed at this hotel for a meeting in Bellevue. It is close by the subway which can bring you to Seattle downtown in about half an hour. The room was big and comfortable. However, one night I saw a big cockroach scurrying across the floor, which was very unpleasant. I reported it to the front desk, who moved me to the next room in the middle of the night. However, the two rooms were separated by a door with a gap underneath that could easily have accommodated the cockroach. I was promised a partial refund for this inconvenience, which I still haven't received."