"This is our second room. It’s quite smaller than our first room but still the same service we received. On our second day, we went swimming. But the only con was the pool area is in different location and the pool is not heated. After 6pm,no more hotel driver available. So we dont have a choice but to ride in a tricycle just to get there. But then, there is a staff who assisted us and gave us fresh towels. I just hope that they will have a driver until 9pm. Because they said that the pool use is until 9pm. But then, we enjoyed our experience and surely would comeback here."
"The worst hotel experience that I had so far. The first time we tried was narra pool vila, overall it was good. So this time we tried out pamela glass vila with a garden.
1. We chose king size bed, it turned out that the hotel uses two single bed to combine, and one mattress is high, the other one is low, and in the middle of the bed you can feel the hard wood bed frame on your back and one higher mattress and one lower mattress. I was so pissed whole night as it was super uncomfortable. (Hotel didnot even notice us that the king size bed is made of two small single beds)
2. Bed buds. Me and my husband were bitten hardly for both legs and arms. We cannot believe it, the room charged so much and cannot even guarantee the cleanliness.
3. It was raining at night, and while taking shower, the rain kept dripping into the shower room. It was so cold so we eventually had to put an umbrella to cover a bit the rain.
4. Overall, this is an experience of spending money to buy uncomfortableness."