"The place was quiet and relaxing. All the staffs were so Warm and friendly.
We were able to avail Promo discounts on their special relaxing activities like Kawa Bath,Ice bath, himalayan Salt room, steam sauna…
Our wellness Butler Rob was so accommodating and even kind.
Foods are I can say at the right price for it’s taste.
For me, It’s delicious … 👍🏻👍🏻
Over all “ A relaxing place to go” 💕💕k"
"The worst hotel experience that I had so far. The first time we tried was narra pool vila, overall it was good. So this time we tried out pamela glass vila with a garden.
1. We chose king size bed, it turned out that the hotel uses two single bed to combine, and one mattress is high, the other one is low, and in the middle of the bed you can feel the hard wood bed frame on your back and one higher mattress and one lower mattress. I was so pissed whole night as it was super uncomfortable. (Hotel didnot even notice us that the king size bed is made of two small single beds)
2. Bed buds. Me and my husband were bitten hardly for both legs and arms. We cannot believe it, the room charged so much and cannot even guarantee the cleanliness.
3. It was raining at night, and while taking shower, the rain kept dripping into the shower room. It was so cold so we eventually had to put an umbrella to cover a bit the rain.
4. Overall, this is an experience of spending money to buy uncomfortableness."
"the place was nice and spacious. it’s perfect to unwind but some of the people doesnt wear appropriate swimming attire. the management is so lenient about this matter.
The worse experience was, in our unit area, Sampaloc.
People keeps on banging the doors, kids screaming that led us uncomfortable sleeping at night until morning. No one from the management attends to it or someone who roam around to check the safety and peace of the building/unit. At the end of the day, no matter how beautiful the place is, if the service is only at bare minimum, still not worth for your money. Hope this would be addressed soon. The place has lots of good potential. Quality matters than quantity of clients."
"Very nice place to stay with families,mganda ung weather nung pumunta kmi kasi d masyado mainit at mejo windy kaya mganda pwede mgswim s pool though ung beachfront d tlga pwede mgswim pero u can hunt sea shells and small crabs s seashore kasi mangrove area kasi sya…mejo limited ung plated breakfast nila pero okay n rin…mganda room na double cabana very spacious khit 6 pax kau carry p rin…highly recommended!!!!"
"I really like Pontefino, however, the lack of an elevator is a drawback. The rooms are large and the space is amazing. We did not make it to breakfast as we had plans and the second day the stairs/walk was a little much. Our place had ants, which was bad, but we were able to get through it as they did not attack our food or snacks. The room was large and ad a very nice balcony. I would stay here again, although I would wait for special rates as I feel we overpaid. Serv ice was good and I really feel for the employees who had to trek our luggage up and down those steps. Overall good stay with a few minor drawbacks. We had lunch at the restaurant, Pastorelli, I think it is called and it was very delicious."