"I arrived at the hotel late at night, and the reception team was already waiting for me. I highly recommend informing them about your arrival time in advance — it makes the check-in process very smooth. The check-in itself was fast and easy. No one escorted me to the room, which is probably not part of their service standard. It wasn’t a problem, but it would have been a nice touch.
The room was clean, spacious, and completely free of cigarette smell, which is very important to me. Housekeeping was done daily, and the staff did their job very well.
Breakfast is served until 10:30 AM, which is great because I was able to sleep well and still enjoy breakfast. There are not many vegetarian options, but you can ask the chef to prepare rice or noodles separately for you.
The staff is very attentive and polite. The team genuinely tries to anticipate guests’ needs, and you can really feel their care and professionalism.
The swimming pool and fitness center are located away from the main building, which is actually a big advantage because the area stays quiet and peaceful.
There was no hair conditioner in the bathroom at first, but after I asked for it, the staff replaced it very quickly.
Another nice bonus is the complimentary coffee at the Park Bar from 4 PM to 6 PM — don’t miss it.
The hotel also provides an airport shuttle service, but there is no night schedule, so it’s better to contact the reception in advance to arrange your transfer.
I would be happy to return to this hotel because of the high level of care for guests. Your team is doing an amazing job!"
"Everything is good. However, i have difficulties finding the entrance of the Tower as the location map shared was not precise (claimed due to Google map issue, which already been reported). Otherwise, place is clean, comfy stay, easy to find food and basic groceries. "