"So far stay di sini memuaskan. Just hari check in, ada staff receptionis rambut color keperangan kuning, agak tidak mesra menjawab soalan dan nampak mimik muka pun seolah annoying dengan klien. Agak sarkastik. Overal lain2 staff semua ok dan memuaskan. Front service tak melambangkan institusi pengajian yang ada course Hospitality and tourismm. Btw utk service di restaurant / breakfast pagi tiptop, staff pun friendly. Keep it up. 👍🏻👍🏻👍🏻"
The Cottage Stay - self check-in มีทำเลที่ตั้งอยู่ในกูชิง ห่างจากสนามกีฬาซาราวัก 11 กม. และมอบบริการอินเทอร์เน็ตไร้สาย (WiFi) ฟรีและบริการเช็คอินและเช็คเอาท์ด่วน ที่พักนี้ตั้งอยู่ห่างจาก Fort Margherita Kuching 40 กม. ห่างจาก Harmony Arch Kuching 40 กม. และห่างจาก Charles Brooke Memorial Kuching 40 กม. ที่พักนี้ปลอดบุหรี่และอยู่ห่างจาก Borneo Convention Centre Kuching 8.7 กม. ยูนิตที่ The Cottage Stay - self check-in ประกอบด้วยเครื่องปรับอากาศและโต๊ะ Tua Pek Kong Chinese Temple Kuching อยู่ห่างจากที่พักนี้ 40 กม. ส่วน Hong San Temple Kuching อยู่ห่างจากที่พัก 40 กม. สนามบินนานาชาติกูชิง อยู่ห่างออกไป 9 กม.
"Pro:
Overall the hostel control well in security where you enter with password and each floor with their own access door card.
Room cleanliness is acceptable
Con:
Very poor communication where by it took me to message 3rd contact number before I received my check in procedure with first two contact number did not response and reply my message. Basically just ignore without any response.
This fist two contact include the one display on Trip.com confirmation email."
"Stay for 5 days for 4 room suite for 6 pax. Suppose to have housekeeping on 3rd day but the management said no time. One air-cond not working in twin-bed room, no action taken after complaint. Quite disappointing 🥹
The view is gorgeous and apartment is spacious."
"The location is fabulous. Disappointed as swimming pool was closed and we were not informed before we arrived. Did not have breakfast at the hotel as what was on offer did not appear to be good value. We actually didn't see anyone having breakfast. If this hotel was upgraded, it would be an amazing hotel to stay in. Absolutely brilliant location.
We were moved room to room a few times until we found one that was fine. The gem of this hotel, without any doubt, is the staff. Kind, smiling, friendly, very helpful. They are the reason we would book again and they are the reason we extended our stay by another 3 days. The hotel is also 2 minute walk to the excellent Borneo Cultures Museum.
I do not have photos of the hotel itself so I have posted photos of the view from our hotel room"