"We booked the Argyll because of its proximity to the Saville center. We were attending a Curling camp that started early in the mornings. It was an eight minute drive to get there. The beds were awesome and comfortable, but the rooms were older and beaten up a little bit. The stay probably would’ve been fine except there was a rave at the bar attached to the mall that was half outside and it went until about 10:30 PM. It was super loud in the rooms. We also had a next-door neighbour that started his parties at one or two in the morning. Even after complaining the first night, they still left him in the room next to us for the next night. I got very little sleep for two nights in a row. The breakfast wasn’t much but fine anyway. There’s lots of free parking. And a few restaurants in the ***** mall that the hotel is attached to. Some interesting clientele around, but it wasn’t scary or anything. Just not a good hotel for kids to be at or if you need to be up early in the morning. "
"Booked the room couple days before but when i arrived at the hotel, our room was given to another guest who the receptionist said had the same name as mine. I dont know how it happened as it is protocol for hotel staff to ask for id for verification. So it took it some time before they they gave us new room and i needed to come back at the front desk the next morning to fix the mix-up that they have caused. The good thing is Trip.com was very helpful and urgent in assisting me with my check-in problem. Trip.com agent went out and beyond the service she provided. And because of that, I will be a loyal Trip.com client."
"The hotel is good and clean. The rooms are similar to what you see in the photos. Front desk staff is friendly. The rooms had an old coffee maker and the coffee is not the best. At some point they removed the old towels and didn’t replace them with new ones. Overall good experience."
"We had a great time staying at this Best Western Plus. We would definitely stay here again. The room was great, spacious, and comfortable. Breakfast was excellent, and the staff were helpful and friendly.
The room was very clean, except for a few spots missed in the tub, which wouldn't have been noticed except that I had a bath and could see the lower part of the faucet and under the tub handle. Other than that, it was perfect and we were very happy with our stay.
The pool and hot tub being open until midnight was a bonus."
"The hotel is ideally located to locations for downtown Edmonton and West Edmonton. The breakfast choice is very good for this standard of hotel. The rooms are spacious and general facilities are good such as gym and pool. There is no bar or food lounge but there are lots of restaurants nearby. What lets it down is that it is quite dated and looking a little wornout/tired. To some degree it is starting to look more Motel than Hotel and impressions are really important. In my view the rooms are in need of a modern renovation. Despite that I would stay again. I dont think it deserves the rating that it has on Trip.com and would put it at 7.5/10."